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Car Insurance claims

Making Car Insurance claims is quick and easy with NRMA Insurance. We even offer a lifetime guarantee on the workmanship of  authorised repairs for extra peace of mind.

 Not in NSW, ACT, TAS & QLD?
Please select your state: SA | WA
Need to make a Car Insurance claim?
New claims Call 131 123, 24 hours a day, 7 days a week
Existing claims Call 131 123 between 8.30am - 5:00pm Monday to Friday only
Not in Australia? Call +612 8661 7150

How to make a car insurance claim

Simply call NRMA Insurance on 131 123 with the following details:

  •  Your registration number
  •  Your NRMA car insurance policy number
  •  The driver’s details (if someone else was driving your car)
  •  The other driver’s details (if applicable)
  •  A Police Incident Report number (if applicable)

What happens next?

Please select which state your policy is in:

Policies in NSW, ACT or TAS   Policies in QLD

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