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A CTP Greenslip is compulsory third party (CTP) insurance that covers you for personal injury that you cause to others as a result of a motor vehicle accident.
If you have been involved in a motor vehicle accident, CTP Greenslip insurance protects you from claims that can be made by a person that you, or the driver of your vehicle, may have injured on the road. We know how devastating accidents can be – that’s why we’ve made the claims process as easy as we can.
Call us to make a claim
Call 1800 032 220
24 hours, 7 days
Who can make a CTP Insurance Personal Injury claim?
If you have been injured in a motor vehicle accident where the driver of another vehicle was at fault, you may be able to claim compensation from the CTP Insurance of that vehicle. Close relatives of a person killed in a motor vehicle accident may also be able to make a claim. You can make a claim whether you are a driver, motor cyclist, passenger, pillion passenger, pedestrian or a cyclist. If the vehicle that caused the accident was covered by an NRMA Greenslip, you can submit a Personal Injury Claim to NRMA Insurance.
You cannot make a CTP Greenslip claim if you were the driver of the vehicle at fault. If, however, you are covered by an NRMA Insurance CTP Greenslip, then our At-fault driver cover allows you to claim for certain serious injuries. Some exclusions apply, vehicles registered as a motorcycle, taxi cab, police vehicle, ambulance, machinery, bus and self-driven hire vehicle, please refer to the At-Fault Driver policy booklet.
How do I make a CTP Greenslip claim?
- If you would like to make a CTP Greenslip claim with NRMA Insurance, contact Teleclaims on 1800 032 220 or download the appropriate claim form below.
- For accidents occurring prior to 1 October 2008 - We can provide speedy cover for your medical expenses up to $500. Just submit an Accident Notification Form to NRMA Insurance within 28 days of your accident.
- For accidents occurring after 1 October 2008 - We can provide speedy cover up to a combined $5000 for your medical expenses and where required past wage loss. Just submit an Accident Notification Form to NRMA Insurance within 28 days of your accident.
- You may need to complete a Personal Injury Claim Form if you injury is more serious or if your claim exceeds the cost of medical expenses. You need to submit this claim within six months of the date of the accident.
Submit your completed claim form to:
NRMA Insurance
GPO Box 481
Sydney NSW 2001
To find out more about claiming personal injury compensation from CTP Insurance in these and other circumstances, visit the NSW Motor Accidents Authority website.
What happens next?
Once we have received your claim, we forward it to an Injury Claims Consultant who will contact you and help you through the claims process.
We are committed to helping you receive the best possible outcome. However, if you experience dissatisfaction in relation to your claim, please refer to the NSW CTP customer complaint and dispute resolution procedures.
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. When making decisions about the product you should consider the Product Disclosure Statement available from NRMA Insurance.