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Claims

At NRMA Insurance, we believe that making an insurance claim should be quick, easy and hassle-free.

That’s why you can now choose to either make your car insurance claim online or over the phone, it’s your choice. Making a claim online is easy. And if your car needs to be repaired or assessed you are able to choose one our partner repairers or notify us of your preference to choose your own repairer at the same time as lodging your online claim. This all helps to get your car back on the road as soon as possible.
 
To make a Motorcycle, Home, Business, Boat, Caravan or Travel Insurance claim, all it takes is one phone call to lodge your claim and we'll take it from there.
 

Require special needs assistance? Find hearing impaired services here.

Select a product to make a claim for

Car Insurance

Comprehensive Car Insurance, Third Party Fire & Theft Insurance and Third Party Property Damage Insurance

Claim Online

MAKE A CLAIM ONLINE

OR

Call 131 123, 24 hours a day, 7 days a week

Comprehensive Plus Insurance

Claim Online

MAKE A CLAIM ONLINE

OR

Call 1300 654 903, 24 hours a day, 7 days a week.

Veteran, Vintage and Classic Vehicle Insurance Call 1800 634 686 8.30am-6pm, Mon-Fri.

CTP Green Slip Insurance NSW

CTP Insurance Claims QLD

Third Party Insurance ACT

Call 1800 032 220, 8.30am-5.00pm Mon-Fri.

 

Motorcycle & Scooter Insurance

Call 131 123, 24 hours a day, 7 days a week.

Home and Landlord Insurance

Lodge a Major Event claim online

During major events and natural disasters, our phones can be very busy, so save time and lodge your claim online 

Lodge a Home Insurance claim now

OR 

Call 131 123, 24 hours a day, 7 days a week.

Business Insurance

Call 132 818, 24 hours a day, 7 days a week.

Travel Insurance

Call 1300 135 640, 9 am to 5 pm, Monday - Friday (AEST) 

OR

MAKE A CLAIM ONLINE

Boat Insurance

Call 131 123, 24 hours a day, 7 days a week.

Caravan Insurance

Call 131 123, 24 hours a day, 7 days a week.

Life Insurance Call 132 825, 8.00am-6.00pm Mon - Fri
Bicycle Insurance Call 1800 500 000, 8.30am-5.00pm Mon - Fri
Income Protection Call 132 825, 8.00am-8.00pm Mon - Fri

Insurance Explained: Claims

Watch a short video on how to make a car insurance claim.

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