Insurance Code of Practice

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General Insurance Code of Practice

The General Insurance Code of Practice outlines certain minimum standards of service that you should expect from insurers that have adopted the Code. The standards covered by the Code include standards concerning enquiries about, buying and renewing insurance, claims handling and complaints handling. We have adopted the Code and we are committed to complying with it.

If you would like more information on the General Insurance Code of Practice, you can visit the website www.codeofpractice.com.au, or you can download a copy of the Code below.

Download the General Insurance Code of Practice (PDF size:140 KB)

Additional Content:

NRMA Insurance is a provider of car insurance, motorcycle insurance, home insurance, business insurance, travel insurance, boat insurance and caravan insurance in NSW, ACT & TAS (boat and caravan insurance is not offered in Tasmania). Get your insurance quotes today. For insurance in other states and territories visit NRMA Insurance in QLD, SGIO insurance in WA or SGIC insurance in SA. NRMA Insurance is part of the Insurance Australia Group, who also own The Buzz Car Insurance and Home Insurance.Roadside assistance & related member services are provided by National Roads & Motorists' Association Limited (NRMA Motoring & Services) which is a separate & independent company from NRMA Insurance. For more information about our products visit our sitemap.

Insurance (except Travel Insurance) issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. Travel Insurance issued by CGU Insurance Limited ABN 27 004 478 371. When making decisions about our insurance policies you should consider the applicable Product Disclosure Statement available from NRMA Insurance.

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General Insurance Code of Practice