It’s easy to manage your policies online

With Self Service Centre, you can do things like:

 Instantly access your policies

 Print your Certificate of Currency

 Update your contact details

 Update your payment details, change your bank or credit card details

 Renew or make payments

 Switch to receive your insurance documents by email

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  Car Insurance claims

  • Lodge your car insurance claim for an accident, glass, weather, theft or fire related incident
  • Choose from one of our Partner Repairers and book a timeslot to have your car inspected
  • Add additional claim information later, such as other party or police details
  • View and check the status of your claim


  Car Insurance details

  • Add or remove named drivers
  • Update your registration details
  • Change your excess or the amount your vehicle is covered for at renewal time
  • Change the address of where your car is kept
  • Bought a new car? You can switch the insurance from old to the new
  • Update where your car is parked (for example, a locked garage)
  • Advise the number of kilometres you travel in a year, which could reduce your premium


  Home & Contents Insurance

  • Change the address of your building, contents or combined policy
  • Change your excess or the value your property/contents is covered for at renewal time