Print a copy of this handy checklist and keep it in your glove box. It tells you what you need to do if you have an accident.
What to do if you have an accident
1. Stop immediately
Stop immediately and give assistance to any injured person.
2. Call an ambulance (if required)
Call for an ambulance if one is required.
3. Call the police
Call the police in these circumstances:
- A person has been killed or injured
- The other party fails to stop and/or supply their details
- A vehicle has to be towed
- A driver appears to be under the influence of alcohol or drugs
- Damage to property
Any accident should be reported to the police as soon as possible.
4. Exchange details
Exchange details with other people involved, including:
- Date, time and location
- Name and residential address of the person responsible
- Licence and registration details
- Make and model of cars involved in the accident
- Insurance policy details, if known
5. Collect details of any witnesses
Collect names and details of any witnesses, as well as police officers.
6. Call us on 131 123
Call NRMA Insurance on 131 123 to lodge your claim and get the repair process started. We can arrange for your car to be towed if you can’t drive it or, if the damage is minor and the car is safe to drive, you can drive your car home. With only one call we can take care of everything. Read more on how to make a car insurance claim.