In the community

Making communities safer

Through our Community Grants Program and road safety, crime prevention and emergency readiness and response partnerships, we support a range of community organisations and programs, focusing on promoting safety and reducing risk in the community.

After all, fewer risks lead to fewer claims and that's good news for the community, our customers, our employees, and our business.

We have a long history of working with community groups such as NSW VRA to change behaviours and reduce the frequency and severity of incidents on the road.

NSW Volunteer Rescue Association

We're proud to be the major sponsor of the NSW Volunteer Rescue Association (VRA), which is a volunteer organisation made up of 64 affiliated search and rescue squads. They're the largest provider of the first line of response and rescue services in rural NSW.

Our partnership helps them to continue providing vital search and rescue services for people in rural areas who may be victims of a road crash or industrial accident, trapped by storms, in trouble on inland waterways or at sea.

Last year, the NSW VRA spent 6179 hours rescuing almost 4,000 people from over 800 motor vehicle collisions across NSW.

Our partnership with the VRA goes beyond financial investment. We also:

  • Encourage our employees to volunteer their time to support their local VRA squad
  • Support VRA managed Driver Reviver sites during peak holiday seasons across NSW through educational activity focusing on safe driving

Find your local VRA affiliate at

We support organisations that increase security and safety by reducing the opportunity for crime. We're proud to support the NSW Police and the ACT Home Safety Program through a range of programs that change attitudes and practices of people towards protecting property and people.

NSW Police

We've teamed up with the NSW Police to bring the Home Safe program to local areas across NSW. This program aims to reduce the number of burglaries and break and enter incidents. We also support initiatives that aim to reduce car theft.

We partner with the NSW Police to hold:

  • Community Safety Forums – held in local communities, the forums include presentations by home security experts, NRMA Insurance representatives and NSW Police focusing on local crime trends and strategies to reduce theft related crime
  • Good Neighbour BBQs – opportunities for people to get to know their neighbours and get practical advice on increasing the safety and security of their homes and cars

The NRMA Insurance Crime Prevention Van is a central part of these initiatives and provides on-the-spot advice on how to reduce crime to approximately 200 people every month.

Download the Home Safe brochure for more information on how you can make your home safer.

We support the State Emergency Service (SES) in NSW and QLD who run community education programs that help people deal with emergency situations such as storms and floods.

State Emergency Service

We're the major corporate supporter of the State Emergency Services (SES) in NSW and QLD. The SES is the lead agency in the response to floods, storms and tsunamis.

We work together with each of our SES partners to run programs aimed at helping communities equip themselves and their neighbours to reduce the impact of adverse weather.

During the annual storm season, for example, we help residents to get storm ready through community initiatives aimed at reducing the impact of the summer storm season.

Our partnership is also supporting members' efforts to better engage and prepare our communities and in QLD & NSW we offer SES volunteers a ‘Hero Discount’ on selected insurance policies.

For more information, visit the QLD or NSW SES website