Veteran, Vintage & Classic Vehicle Insurance

If you own a car that's more than 15 years old and use it for:

  • Hobby or recreational purposes and is driven up to 9,000 kilometres per year, or
  • Special occasion/wedding hire,

Read the information below about our Veteran, Vintage and Classic Vehicle Insurance.

Whether your pride and joy is a veteran (pre-1919), vintage (made between 1919 and 1930) or classic (15 years or older) vehicle, we can provide cover for its agreed value against accidental damage, theft, fire, storm, flood and more.

What's covered?

We'll cover your veteran, vintage or classic vehicle for loss or damage if an incident we cover happens during the policy period. We'll also cover you for Liability up to $20 million.

In addition, you'll receive the following benefits and additional features (excludes stationary engines):

  • Emergency repairs
  • Keys, locks and barrels
  • Personal items
  • Storage costs
  • Temporary cover
  • Towing
  • Trailer or caravan damage
  • Windscreen, sunroof and window glass damage
  • Recovery against another party
  • Traveller Care
  • Helpline benefits

Please read our Veteran, Vintage and Classic Vehicle Insurance policy booklet for more details.

Veteran, Vintage and Classic Vehicle Insurance claims

Making a Veteran, Vintage and Classic Vehicle Insurance claim is quick and easy with NRMA Insurance.

Simply call 1800 634 686 and we'll take care of everything for you. We even offer a lifetime guarantee on repairs we authorise for extra peace of mind.

How do I make a veteran, vintage and classic vehicle insurance claim?

Simply call NRMA Insurance on 1800 634 686 with the following details:

  • Your registration number
  • Your NRMA Veteran, Vintage and Classic Vehicle Insurance policy number
  • The driver's details (if someone else was driving your vehicle)
  • The other driver's details (if applicable)
  • A Police Incident Report number (if applicable)

What happens next?

If we accept your claim, then:

  • You'll be provided with a claim number and advised if an excess is payable
  • A quote then needs to be obtained for the repairs. An NRMA Insurance Claims Assessor can assist you in locating a suitable repairer or you can obtain a quote from a repairer of your choice
  • Once you have a quote, it needs to be forwarded to the NRMA Insurance Claims Department, along with any photos of the damage
  • Our Claims Assessors determine how your claim will be settled and if an inspection is required
  • NRMA Insurance will also arrange for your vehicle to be towed if required

Important documents

Download the Product Disclosure Statement (PDS) and policy booklet

Download the Premium Excess and Discount Guide (PED)

Call 1800 646 605

Renew online

Why choose NRMA Insurance?

  • Help if your vehicle breaks down more than 100km from home within Australia
  • Choice of repairer
  • With the Loyalty Discount, the more eligible policies you have and the longer you stay with us, the more you can save
  • Cover for the agreed value of your vehicle
  • Option to keep your damaged vehicle if it is over 35 years of age at no cost
  • Lifetime guarantee on repairs we authorise
  • 24/7 Helpline assistance
  • Experience – we’ve been insuring Australians for over 90 years
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CAR COMPREHENSIVE COLLISION CLAIM NRMA is rated 4.3 out of 5 by 6724.
Rated 2 out of 5 by from NRMA hellloooo Someone has dropped the ball!! My assessor fixed my panels and then made me wait 5 n still waitingto approve a $200 muffler as he said" i should have written it off but i cant justify another $200" whaaaaat? Needles to say id rather have car to get to work with scratches then shiny car and not be able to get to work.
Date published: 2016-12-22
Rated 5 out of 5 by from Excellent Service I was amazed at just how easy the whole process was and was kept informed along the way as to the process of my claim
Date published: 2016-10-11
Rated 5 out of 5 by from Very easy to claim The repairs done were very good and done in about 9 days
Date published: 2016-09-24
Rated 5 out of 5 by from Speedy service From a phone call to seek advice regards chip wind screen, job completed in five hours. That is what you call service. NRMA & O'Brien well done.
Date published: 2016-07-04
Rated 5 out of 5 by from very good Car glass repair organised over night - Back on the road next day - Very efficient !
Date published: 2016-06-30
Rated 5 out of 5 by from Great Service from NRMA Insurance and Repairer Called NRMA and claim was quickly processed and Repairer notified Windscreen was replaced within 2 days
Date published: 2016-06-25
Rated 5 out of 5 by from Great Courtesy. Great service. Granting "go ahead" to carry out the repair job was quick.
Date published: 2016-06-19
Rated 5 out of 5 by from Excellent claim handling time The processing of my claim was so quick within four days of the accident my cash settlement was being deposited into my account
Date published: 2016-06-12
Rated 5 out of 5 by from very good service very satisfied with my repairs and my refund was promptly processed and received
Date published: 2016-06-10
Rated 5 out of 5 by from Great service I am very happy with my repairs.They did an excellent job.
Date published: 2016-05-20
Rated 5 out of 5 by from impressed I had a windscreen replaced ages ago, told NRMA it was happening but did not actually submit the claim. A nice young person from the company rang me to remind me that I hadn't claimed. Some companies might have preferred me to forget it, but not NRMA!
Date published: 2016-04-30
Rated 5 out of 5 by from GOOD SERVICE From the time of our first phone call after our accident , to the tow truck arriving to take our ute to the panel beaters , to collecting our repaired ute , was completed quickly considering the accident happened on the eve of the Easter Weekend. My wife and I are very happy with the service from NRMA.
Date published: 2016-04-22
Rated 5 out of 5 by from Over the phone was great service, The men at the panel shop were fantastic , great service, wash the car, looked great when I picked it up .
Date published: 2016-04-02
Rated 5 out of 5 by from Windscreen Replacement - Fast Service When it became apparent that the first choice for windscreen replacement was not available, it was replaced by O'Brien Glass the same day. Very happy with service and result.
Date published: 2016-03-29
Rated 5 out of 5 by from Excellent service As per quoted time excellent work pleasant employees.
Date published: 2016-03-22
Rated 5 out of 5 by from Exceptional Quality of Service Within one week of having my car written off, I had my insurance money in my bank, and was driving my new car
Date published: 2016-03-16
Rated 5 out of 5 by from Very great service Done so good and on time and done in know time at all
Date published: 2016-03-14
Rated 5 out of 5 by from They made it easy My repairs were completed professionally and on time.
Date published: 2016-03-09
Rated 5 out of 5 by from Excellent service - very helpful My repairs, were dealt with quickly, and they worked around my schedule.
Date published: 2016-03-02
Rated 5 out of 5 by from Excellent service and follow up Repairs were completed to a high standard and with great courtesy
Date published: 2016-03-02
Rated 5 out of 5 by from Very prompt action The repairs were completed quickly and the vehicle was immaculate when I picked it up
Date published: 2016-02-17
Rated 5 out of 5 by from Great service Windscreen replacement of cracked window on our bt50
Date published: 2016-02-15
Rated 5 out of 5 by from Easy and most of all Reliable My car needed to be repaired and when i made the initial claim to picking up the car. everyone from the phone consultant to the repairer were fantastic.
Date published: 2016-02-11
Rated 5 out of 5 by from NRMA Claims were very caring and professional and made the whole experience easier in trying times. Thanks NRMA!
Date published: 2016-01-27
Rated 5 out of 5 by from Excellent claims customer service My car was hit by another and after contacting NRMA and giving them the other drivers details - everything was followed up quickly and with ease. They booked my car in for repairs at a reputable local repairer and even organised a taxi to and from repairer which was a great help.
Date published: 2015-11-24
Rated 3 out of 5 by from Service was great once car was actually in for rep Happy with work carried out, not happy with the assessors assumptions, yes I hit a Kangaroo and at the time the damage was assessed but 2 weeks late the drivers mirror falls off where the kangaroo fell after the collision, he declined that the mirror would be replaced in this claim, HOW CAN HE SAY THAT THE KANGAROO DID NOT CAUSE A FRACTURE AND THE MIRROR TO FALL OFF, mirrors don't just fall off without a reason. My wife and I have been insured with NRMA for over 35 years and only ever made one claim, between our private cars and business we have 7 vehicles insured with NRMA and find his ignorance and people skills poor.
Date published: 2015-09-22
Rated 5 out of 5 by from Service was excellent from everyone I couldn't fault the service. Adams smash repairs were so helpful and supportive, the hirecare company was great and the lady I spoke to in regard to my claim at NRMA was efficient, knowledgeable and caring. Thank you!
Date published: 2017-01-09
Rated 5 out of 5 by from Wonderful help and Service The decsion tio write the vehicle off and the prompt payment of the claim were fantastic
Date published: 2016-12-26
Rated 4 out of 5 by from Very helpful and understanding I was devastated to have my car stolen... A hire car was set up quickly and it was no trouble to organise a large enough vehicle for my family... When I received the phone call from the police telling me that my car had been found and was completely destroyed I was overwhelmed... The lovely NRMA claims rep that I spoke to was very understanding and explained the procedure to me in a simple way that I could understand in my emotional state... The money was in my account very quickly and I was able to purchase another car within a few days.
Date published: 2016-12-14
Rated 5 out of 5 by from Always excellent service! Peace of mind and happy motoring. I had been a member for over 8 years with no claims and held multiple policies with NRMA. Unfortunately I had to make two claims in the past 12 months; NRMA’s customer service was nothing short of excellent, the online claims process is easy and transparent. The workmanship of the chosen smash repair was fast and to a high standard, my vehicle looks and drives like new. The two claims did not affect my 65% “Life-time no claim bonus”. I would recommend NRMA to friends and family.
Date published: 2016-12-12
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