Veteran, Vintage & Classic Vehicle Insurance

If you own a car that's more than 15 years old and use it for:

  • Hobby or recreational purposes and is driven up to 9,000 kilometres per year, or
  • Special occasion/wedding hire,

Read the information below about our Veteran, Vintage and Classic Vehicle Insurance.

Whether your pride and joy is a veteran (pre-1919), vintage (made between 1919 and 1930) or classic (15 years or older) vehicle, we can provide cover for its agreed value against accidental damage, theft, fire, storm, flood and more.

What's covered?

We'll cover your veteran, vintage or classic vehicle for loss or damage if an incident we cover happens during the policy period. We'll also cover you for Liability up to $20 million.

In addition, you'll receive the following benefits and additional features (excludes stationary engines):

  • Emergency repairs
  • Keys, locks and barrels
  • Personal items
  • Storage costs
  • Temporary cover
  • Towing
  • Trailer or caravan damage
  • Windscreen, sunroof and window glass damage
  • Recovery against another party
  • Traveller Care
  • Helpline benefits

Please read our Veteran, Vintage and Classic Vehicle Insurance policy booklet for more details.

Veteran, Vintage and Classic Vehicle Insurance claims

Making a Veteran, Vintage and Classic Vehicle Insurance claim is quick and easy with NRMA Insurance.

Simply call 1800 634 686 and we'll take care of everything for you. We even offer a lifetime guarantee on repairs we authorise for extra peace of mind.

How do I make a veteran, vintage and classic vehicle insurance claim?

Simply call NRMA Insurance on 1800 634 686 with the following details:

  • Your registration number
  • Your NRMA Veteran, Vintage and Classic Vehicle Insurance policy number
  • The driver's details (if someone else was driving your vehicle)
  • The other driver's details (if applicable)
  • A Police Incident Report number (if applicable)

What happens next?

If we accept your claim, then:

  • You'll be provided with a claim number and advised if an excess is payable
  • A quote then needs to be obtained for the repairs. An NRMA Insurance Claims Assessor can assist you in locating a suitable repairer or you can obtain a quote from a repairer of your choice
  • Once you have a quote, it needs to be forwarded to the NRMA Insurance Claims Department, along with any photos of the damage
  • Our Claims Assessors determine how your claim will be settled and if an inspection is required
  • NRMA Insurance will also arrange for your vehicle to be towed if required

Important documents

Download the Product Disclosure Statement (PDS) and policy booklet

Download the Premium Excess and Discount Guide (PED)

Call 1800 646 605

Renew online

Why choose NRMA Insurance?

  • Help if your vehicle breaks down more than 100km from home within Australia
  • Choice of repairer
  • With the Loyalty Discount, the more eligible policies you have and the longer you stay with us, the more you can save
  • Cover for the agreed value of your vehicle
  • Option to keep your damaged vehicle if it is over 35 years of age at no cost
  • Lifetime guarantee on repairs we authorise
  • 24/7 Helpline assistance
  • Experience – we’ve been insuring Australians for over 90 years
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CAR COMPREHENSIVE COLLISION CLAIM NRMA is rated 4.3 out of 5 by 8751.
Rated 5 out of 5 by from Very great service Done so good and on time and done in know time at all
Date published: 2016-03-14
Rated 5 out of 5 by from They made it easy My repairs were completed professionally and on time.
Date published: 2016-03-09
Rated 5 out of 5 by from Excellent service - very helpful My repairs, were dealt with quickly, and they worked around my schedule.
Date published: 2016-03-02
Rated 5 out of 5 by from Excellent service and follow up Repairs were completed to a high standard and with great courtesy
Date published: 2016-03-02
Rated 5 out of 5 by from Very prompt action The repairs were completed quickly and the vehicle was immaculate when I picked it up
Date published: 2016-02-17
Rated 5 out of 5 by from Great service Windscreen replacement of cracked window on our bt50
Date published: 2016-02-15
Rated 5 out of 5 by from Easy and most of all Reliable My car needed to be repaired and when i made the initial claim to picking up the car. everyone from the phone consultant to the repairer were fantastic.
Date published: 2016-02-11
Rated 5 out of 5 by from NRMA Claims were very caring and professional and made the whole experience easier in trying times. Thanks NRMA!
Date published: 2016-01-27
Rated 5 out of 5 by from Excellent claims customer service My car was hit by another and after contacting NRMA and giving them the other drivers details - everything was followed up quickly and with ease. They booked my car in for repairs at a reputable local repairer and even organised a taxi to and from repairer which was a great help.
Date published: 2015-11-24
Rated 5 out of 5 by from Friendly and helpful staff at all times. I could not be happier with the service I received when I had been involved in a major car accident (I was not at fault) every time staff asked if I was ok then proceeded with my claim. All payouts have been been paid in full in an extremely fast manner. Extremely helpful, friendly and caring staff. Would recommend NRMA everytime.
Date published: 2017-07-02
Rated 5 out of 5 by from Service was excellent from everyone I couldn't fault the service. Adams smash repairs were so helpful and supportive, the hirecare company was great and the lady I spoke to in regard to my claim at NRMA was efficient, knowledgeable and caring. Thank you!
Date published: 2017-01-09
Rated 5 out of 5 by from Wonderful help and Service The decsion tio write the vehicle off and the prompt payment of the claim were fantastic
Date published: 2016-12-26
Rated 4 out of 5 by from Very helpful and understanding I was devastated to have my car stolen... A hire car was set up quickly and it was no trouble to organise a large enough vehicle for my family... When I received the phone call from the police telling me that my car had been found and was completely destroyed I was overwhelmed... The lovely NRMA claims rep that I spoke to was very understanding and explained the procedure to me in a simple way that I could understand in my emotional state... The money was in my account very quickly and I was able to purchase another car within a few days.
Date published: 2016-12-14
Rated 5 out of 5 by from Always excellent service! Peace of mind and happy motoring. I had been a member for over 8 years with no claims and held multiple policies with NRMA. Unfortunately I had to make two claims in the past 12 months; NRMA’s customer service was nothing short of excellent, the online claims process is easy and transparent. The workmanship of the chosen smash repair was fast and to a high standard, my vehicle looks and drives like new. The two claims did not affect my 65% “Life-time no claim bonus”. I would recommend NRMA to friends and family.
Date published: 2016-12-12
Rated 5 out of 5 by from New Windscreen Staff were very helpful on phone. Work was completed quickly and effectively
Date published: 2016-12-11
Rated 5 out of 5 by from Good quick service No hassles. Just fixed my window, as good as new. Highly recommended insurance company.
Date published: 2016-11-17
Rated 5 out of 5 by from everything was awesome, even better than expected a really simple and quick process...easy to lodge the claim, great service at the initial contact with the repairer, i didn't have to wait more than 2 weeks to put the car in to be fixed and then it inly took 4 days to repair which was exactly what was quoted....great staff too!
Date published: 2016-11-15
Rated 5 out of 5 by from I'ST CLASS Helped me every step of the way, great service from all nrma employees
Date published: 2016-11-11
Rated 1 out of 5 by from My friends thought I was joking Throughout my experience my claims and repairs experience my friends thought I was joking. I was told that the repairs for my car would be around $3000 however, it took over five months to have my car returned to me. All of this time, I only heard from NRMA twice and that is when I started to jump up and down. Every time I spoke to a friend and I told them about my car they would laugh that the repairs could take so long.
Date published: 2016-11-09
Rated 5 out of 5 by from Excellent sevice My car claim was processed online, approved and paid out within days of incident.
Date published: 2016-10-31
Rated 5 out of 5 by from Excellcent Service, Quick Payment After the accident NRMA organised towing for my wife. The claims process was hassle free. Money in my account within a day of the vehicle being declared a total loss.
Date published: 2016-10-31
Rated 5 out of 5 by from Excellent service It would as so easy to lodge my claim over the phone. The repairs were completed quickly and with no fuss. Perfect!
Date published: 2016-10-29
Rated 5 out of 5 by from Great service Took bit longer time to do repair on my car but it's come in really nice condition.
Date published: 2016-10-27
Rated 5 out of 5 by from Prompt and polite service by all Staff 1.Assessor contacted us quickly, stating that the car was written off and inquiring whether we needed anything out of the car. as we were unable to retrieve anything at the time of the accident, with the car being upside down.. Very helpful! 2. We had to hire a car for 14 days and our claim money was paid in that time, car bought and hire car returned.
Date published: 2016-10-18
Rated 5 out of 5 by from So easy My repairs were easy to register through the online dashboard and I was then able to nominate my own smash repair. My car was assessed quickly and my claim was much easier than I thought it would be.
Date published: 2016-10-17
Rated 5 out of 5 by from Excellent service Phone Consultant very helpful and car was fixed quickly and the process was easy
Date published: 2016-10-10
Rated 5 out of 5 by from Great service and fast. My repairs were completed very quickly. Thank you.
Date published: 2016-10-06
Rated 5 out of 5 by from Couldn't be better I needed my windscreen replaced and it was done quickly and efficiently. They told me it would be ready within 3 hours and it was ready in 2.5.
Date published: 2016-10-05
Rated 5 out of 5 by from Superb communications and outstanding service. Very impressed with the consistency and quality of service. Many thanks to Kelly for her superlative customer interaction skills and for guiding us so well throughout the process. Thanks also to David for subsequent follow-up. It has been a pleasure to do business with RACT.
Date published: 2016-10-05
Rated 5 out of 5 by from Good service and excellent repair I was unlucky to have some Hail damage, which the NRMA organised a specialist repair to address. A minimum of fuss and and excellent result
Date published: 2016-10-04
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