Bicycle Insurance claims

Thank you for your interest in NRMA Bicycle Insurance. This product is no longer available and we apologise for the inconvenience. If you have an existing policy, you may still be able to make a claim.

If you'd like more information about our previous product, you can download the Bicycle Insurance policy booklet. To make changes or enquire about an existing policy, call us on 1800 500 000 to speak to a member of our team.

How to claim

  • Access our Electronic Claims Form1
  • The policy holder must complete the form online
  • Click the Submit button when all relevant questions have been completed
  • Click Send on the email screen that appears
  • We will confirm receipt of your claim via email within 2 business days

What you need

  • Receipt/s of purchase for your bicycle and any parts/accessories
  • Your Bicycle Condition Report if you have a Bike Plus policy
  • Any correspondence or demands received from a third party
  • A copy of the police report if your bike has been stolen

Things you should know

  1. Acceptance of this form by NRMA Insurance does not constitute authorisation of the claim at this stage.

Call us for help

8am–6pm, Mon–Fri