Temporary branch and kiosk closures
What is changing?
To help keep everyone safe during the COVID-19 (coronavirus) pandemic, we’ve temporarily closed all our branches and kiosks.
How can I manage my policies?
Instead of going to a branch, you can:
- Log in or register to manage your policies online
- Find other ways to make payments (including online and over the phone)
- Make a car or home claim online
- Call us for help on 132 132 (7am–10pm).
Can I still contact my branch?
Although you can't visit us in person, you can still talk to some branch teams over the phone.
Some branches may be open different hours than usual so, if you can't reach them, please call back another time.
ACT branches
NSW branches
If you can’t see your nearest branch listed here, you can still talk to us on 132 132 (7am–10pm).