Our branches and kiosks

Check which branches are open, and find out how to make an appointment

Book an appointment for some Sydney branches

To visit some of our Sydney branches, you have to book an appointment first. We can't help you if you arrive at these branches without an appointment.

Blacktown

Castle Hill

Hornsby

Hurstville

Liverpool

Miranda

Parramatta

Richmond

Warringah Mall

Book an appointment

Keeping safe in our branches

We’ve made some changes to help keep everyone safe in our branches during the COVID-19 (coronavirus) pandemic.

We’re limiting the number of people allowed in the branch at one time, keeping social distance and offering hand sanitiser. We’ve added protection screens at our counters, and we’re not accepting cash payments at the moment.

Remember, we need your help to keep everyone safe. If you're not feeling well, or if you've been travelling in the last 14 days, please don't go to the branch.

Some branches are still closed

Burwood

Campbelltown

Chatswood

Erina

Marrickville

Penrith

Top Ryde

Tuggerah

If you can't go to your local branch

Instead of going to a branch, there are lots of other ways to talk to us or manage your insurance online.

You can:

Book an online video appointment

You can now book an appointment and talk to us about car and home insurance over video conference.

We're here to help in English, Mandarin and Cantonese.

To talk to us in one of these languages, book an appointment online.