Assure counselling

Need someone to talk to? Call Assure anytime

Whatever stage of recovery you’re at, we’re here to help


Steve Jory and his family lost their home to the bushfires that swept through Tathra in 2018.

The healing process isn't fast or straightforward but, if you’re recovering from an event like this, you don’t have to do it alone.

Free and confidential counselling

If you need someone to talk to, counselling could help you and your family.

To arrange counselling:

  1. Call 1800 001 018 anytime
  2. Have an initial discussion with a specialist to talk about the kind of help you might want
  3. Book a time to speak to a psychologist, either in person or over the phone.

All the counselling you receive through this service is delivered by a qualified team of experienced psychologists. All your sessions are confidential.

We’ll provide up to four one-hour sessions for each family member who needs it.

You don’t need to make a claim to use this service, you just need to have a current policy with us.

Stories of hope

Steve and Jenni Jory, who lost their home to bushfires in 2018, talk about natural disasters and the “damage you can’t see”

Maggie Hagan almost lost everything after a bushfire, but the mum of three hasn’t let the tragedy tarnish her outlook

If you've been affected by the bushfires, see what help could be available