Click. Claim. Relax.

Car accidents happen, and when they do you can have confidence knowing that you have access to NRMA Partner Repairers. A network made up of close to 400 repairers across Australia, chosen based on:

  • Skill
  • Customer service
  • Industry experience
  • Facilities
  • Quality of workmanship

With our Partner Repairers at hand, we know our customers will get the highest standards of quality, safety and service. 

They're outstanding at what they do, so when you need to make a claim, you can feel confident knowing that you'll get:

Genuine parts

Our repairers use genuine manufactured parts, with some exceptions, such as radiators and glass.

Lifetime guarantee

You'll have a lifetime guarantee for the workmanship of all authorised repairs, for as long as you own the car.

Speedy return of your car

On average, driveable cars will be repaired in less than a week of going in for repair.

More information

NRMA Partner Repairers are regularly audited to ensure they deliver technical excellence and great service. They've all signed up to our smash repair quality program. We publish those results annually and we're the only insurer to do so.

To be a Partner Repairer we began a process where we gave repair shops in Australia the opportunity to partner with us. We chose our partners based on customer service, industry experience, location, facilities and quality of repairs. Some of these innovative smash repair businesses use smart systems, and the latest repair technology and processes to deliver consistent high quality work.

In addition to choosing partners, we included some exclusive partners, who work only for us. Their premises are purpose-built and designed to give our customers a faster turnaround at the same high quality they expect.

You're covered with NRMA Partner Repairers

Search the map below to find a Partner Repairer in your area. Please note that repairers listed here are subject to change.

How do I book a Partner Repairer?

To choose a Partner Repairer, please log into your account and start a claim first or call us.

Making a claim is easy online

  • Log into My account
  • Submit your claim
  • Choose a Partner Repairer

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See what our customers have to say

I had to make a claim recently and the NRMA staff were very helpful from start to finish completed in less than 2 weeks, and the repairer was very professional.

Porcelina, September 2017

The service I received from the first phone call to lodge the claim through the day I collected the car was excellent, as was the quality of the work done by the repairer.

Tezza, August 2017

Brilliant simple process to replace my windscreen. Had options and easily fit into my schedule. The repairer was amazing and very efficient at job.

Maragret, September 2017