Landlord Insurance renewals & payments

What would you like to do?

Express renewal

  • Pay your premium online without logging in
  • Please have your policy number ready
  • We accept Visa, Mastercard and PayPal

 

BPAY

Log in to your online banking and go to BPAY bill payments.

Enter the biller code 90001 and your reference number (find it next to the BPAY logo on your policy document).

 

Over the phone

Call 131 144 with your policy number ready. We accept Visa or MasterCard.

 

At a post office

Pay over the counter at an Australia Post Office.

 

Visit your local NRMA branch

For available payment options and services, please refer to your local branch.

 

Send payments by post

Complete the payment slip on your policy document and post it to:

NRMA Insurance
Reply Paid 9871
GPO Sydney NSW 2001

Determining the correct sum insured is critical to ensure you're covered in the event of a claim. If your sum insured is too low, you might not be able to rebuild your rental property or replace its contents. We may even ask you to use one of our calculators to ensure your sum insured is right for you.

If you're unsure or want to check your sum insured, please use one of our calculators.

If you need to change your sum insured at any time during the term or your policy, please contact us on 132 132 or visit your local NRMA branch.

Calculators

Buildings

Contents

To change your details including your mailing address, email address or contact numbers, you can do this online by:

  1. Logging in to your account
  2. Select Contact details
  3. Select Edit in the area you wish to update
  4. Follow the prompts.

To get a copy of your tax invoice sent to you by email:

  1. Log in to your account
  2. Select Policy documents
  3. Select the relevant policy
  4. In the Tax Invoice area, select Edit.

Express pay

  • Pay online with your landlord policy number
  • We accept Visa, Mastercard or PayPal

Purchase a new policy

Get a Landlord Insurance quote today.

 

BPAY

Log in to your online banking and go to BPAY bill payments.

Enter the biller code 90001 and your reference number (find it next to the BPAY logo on your policy document).

 

Over the phone

Call 131 144 with your policy number ready. We accept Visa or MasterCard.

 

At a post office

Pay over the counter at an Australia Post Office.

 

Visit your local NRMA branch

For available payment options and services, please refer to your local branch.

 

Send payments by post

Complete the payment slip on your policy document and post it to:

NRMA Insurance
Reply Paid 9871
GPO Sydney NSW 2001

We have calculation tools that can help you decide the right amount of cover for your rental property and contents.

Determining the correct sum insured is critical to ensure you're covered in the event of a claim. If your sum insured is too low, you might not be able to rebuild your property or replace its contents.

Calculators

Buildings

Contents

To get a copy of your tax invoice sent to you by email:

  1. Log in to your account
  2. Select Policy documents
  3. Select the relevant policy
  4. In the Tax Invoice area, select Email.

Changing your monthly payments

You can save time online, making it easier for you to:

  • Pay a missed instalment
  • Request a payment extension
  • Change the date of a monthly instalment.

Log in to your account to manage your monthly payments.

Choose how you pay

When you create a new policy you can choose to pay annually or monthly, it’s up to you. Paying annually is cheaper than paying by the month.

You can make a payment online, even if it's one you've missed. Log in to your account and select Pay now.

If an ongoing monthly instalment is unpaid for 14 days or more after its due date, we may refuse a claim for incidents that take place at that time.

If an ongoing monthly instalment is unpaid for 30 days after its due date, we'll automatically cancel your policy on the 31st day (without giving you notice).

If you need to delay a payment, you can do this online. Log in to your account then:

  1. Select Direct debit
  2. Select your policy
  3. Select Request payment extension.

To change the details of your bank account or credit card:

  1. Log in to your account
  2. Select Direct debit
  3. Select your policy
  4. In the Payment Method area select Edit.

To cancel your Landlord Insurance:

You can check the status of your payment in your account.

Payment processing means that your payment is awaiting confirmation from your bank. When your payment is confirmed and complete, the next instalment due date will appear in green.

The price of your insurance is based on how likely you are to make a claim and by considering a specific set of influences, including:

  • Pricing factors
  • No Claim Bonus
  • Policy options
  • Loyalty Discounts, and
  • Government charges.

To find out more about how we calculate your premium, read our Premium, Excess and Discounts guide.

A No Claim Bonus is a discount we apply to your premium to reward you for having a good claims history.

The longer you stay claim-free, the higher your No Claim Bonus becomes until it hits 25%, plus you'll receive more privileges.

Our No Claim Bonus ranges from 0% to a maximum 25%.

We base your No Claim Bonus on the claims history of any listed owners and the number of years any listed owners have held home insurance for.

To find out more about the No Claim Bonus, read our Premium, Excess and Discounts guide.

An excess is an amount you may need to pay towards a claim. The different types of excess that may apply are:

  • Basic - your chosen excess
  • Rental default
  • Earthquake
  • Special, for example storm, fire or theft.

To find out which excess applies to you, please refer to your policy document.

In addition to the basic excess, we'll also deduct four times the weekly rental amount that's listed on your rental agreement for the following events:

  • Theft or attempted theft, by a tenant or their guest
  • Vandalism, malicious or intentional act, by a tenant or their guest

You don't have to pay an excess if you make a liability claim.

For general information about excess, please read our Premium, Excess and Discounts guide.

A rental property is considered as any enclosed building at your premises that has walls, a roof and can be locked up.

Your rental property also includes home improvements such as garages, carports, in ground pools, or fixtures that are permanently attached to your home. For example, light fixtures, built in wardrobes and kitchen cupboards.

If your rental property is a flat or unit, it also includes lockable storage that's reserved for you inside the complex.

Yes, you're covered if your tenant defaults on their rent payments during the term of their rental agreement when they stop paying rent or leave without giving notice.

To understand what's covered under rent default, please read the Product Disclosure Statement (PDS).

To understand what's covered under rent default, please read the Product Disclosure Statement (PDS).

If your tenant or their guest vandalises, maliciously or intentionally causes loss or damage, you're covered. Your policy doesn't cover damage resulting from wear and tear.

For more information, please refer to the Product Disclosure Statement (PDS).

For more information, please refer to the Product Disclosure Statement (PDS).

To understand how you can recover your bond and what you can claim, visit the NSW Fair Trading website.

Your policy covers liability claims made against you for any one incident up to $20 million. This includes legal costs when our lawyers handle your claim.

To understand what we cover under liability, please read the Product Disclosure Statement (PDS).

To understand what we cover under liability, please read the Product Disclosure Statement (PDS).