It’s easy to manage your policies online

With Self Service Centre, you can do things like:

 Instantly access your policies

 Print your Certificate of Currency

 Update your contact details

 Update your payment details

 Renew or make payments

 Switch to email for insurance documents

Download on the App Store

Download on Google Play

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 Car Insurance claims

  • Make a car insurance claim for an accident, glass, weather, theft or fire related incident
  • Choose from one of our Partner Repairers and book a timeslot to have your car inspected
  • Add additional claim information later, such as other party or police details
  • View and check the status of your claim

 Car Insurance details

  • Add or remove named drivers
  • Update your registration details
  • Change your excess or the amount your vehicle is covered for at renewal time
  • Add or remove options like no excess for windscreen damage, or hire car after an incident
  • Change the address of where your car is kept
  • Bought a new car? You can switch the insurance from old to the new
  • Update where your car is parked (for example, a locked garage)
  • Need a Tax Invoice for your Tax Return? Access one now
  • Advise the number of kilometres you travel in a year, which could reduce your premium

 Home & Contents Insurance

  • Change the address of your building, contents or combined policy
  • Change your excess or the value your property/contents is covered for at renewal time
  • Need a Tax Invoice for your Tax Return? Access one now



Registration is quick and easy - you'll just need your policy number to begin. Can't find your policy number?

Download our free app

Keep us handy by downloading our app for instant access to:

  • Claims & emergency contact numbers
  • Crash note feature (collect important details at the scene of an accident)
  • Access to Self Service Centre
  • Enhanced payments through Scan & Pay
Apple Store
Google Play