It’s easy to manage your policies online

With Self Service Centre, you can do things like:

 Instantly access your policies

 Print your Certificate of Currency

 Update your contact details

 Update your payment details

 Renew or make payments

 Switch to email for insurance documents

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 Car Insurance claims

  • Make a car insurance claim for an accident, glass, weather, theft or fire related incident
  • Choose from one of our Partner Repairers and book a timeslot to have your car inspected
  • Add additional claim information later, such as other party or police details
  • View and check the status of your claim

 Car Insurance details

  • Add or remove named drivers
  • Update your registration details
  • Change your excess or the amount your vehicle is covered for at renewal time
  • Add or remove options like no excess for windscreen damage, or hire car after an incident
  • Change the address of where your car is kept
  • Bought a new car? You can switch the insurance from old to the new
  • Update where your car is parked (for example, a locked garage)
  • Need a Tax Invoice for your Tax Return? Access one now
  • Advise the number of kilometres you travel in a year, which could reduce your premium

 Home & Contents Insurance

  • Change the address of your building, contents or combined policy
  • Change your excess or the value your property/contents is covered for at renewal time
  • Need a Tax Invoice for your Tax Return? Access one now

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Register

Registration is quick and easy - you'll just need your policy number to begin. Can't find your policy number?

Download our free app

Keep us handy by downloading our app for instant access to:

  • Claims & emergency contact numbers
  • Crash note feature (collect important details at the scene of an accident)
  • Access to Self Service Centre
  • Enhanced payments through Scan & Pay
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