It’s easy to manage your policies online

In the online Self Service Centre, you can quickly and easily manage your motor, home and CTP Green Slip insurance policies online. You can do things like:

 View your policies and find out what you're covered for

 Update your bank account, credit card and payment date if you pay monthly

 Renew your policy and make payments

 Make and track a car claim

 Print a Certificate of Insurance or Certificate of Currency

 Change your car, home or motorcycle sum insured, excess, options and payment terms

 Change your CTP Green Slip policy term to 6 or 12 months at renewal time

 Update your contact details eg. mailing address, telephone number

 Track and update a home claim

 Go paperless to receive your insurance documents by email

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 Car Insurance claims

  • Make your car insurance claim for an accident, glass, weather, theft or fire related incident
  • Choose from one of our Partner Repairers and book a timeslot to have your car inspected
  • Add additional claim information later, such as other party or police details
  • Upload photos or documents for your claim
  • View and check the status of your claim

 Car Insurance

  • Add or remove named drivers
  • Update your registration details
  • Change your excess or the amount your vehicle is covered for at renewal time
  • Add or remove options like no excess for windscreen damage, or hire car after an incident
  • Change the address of where your car is kept
  • Bought a new car? You can switch the insurance from old to the new
  • Update where your car is parked (for example, a locked garage)
  • Need a Tax Invoice for your Tax Return? Access one now
  • Advise the number of kilometres you travel in a year, which could reduce your premium

 Home & Contents Insurance

  • Change the address of your building, contents or combined policy
  • Change your excess or the value your property/contents is covered for at renewal time
  • Need a Tax Invoice for your Tax Return? Access one now

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Register

Registration is quick and easy- you'll just need your policy number to begin. Can't find your policy number?

Download our free app

Keep us handy by downloading our app for instant access to:

  • Claims & emergency contact numbers
  • Crash note feature (collect important details at the scene of an accident)
  • Access to Self Service Centre
  • Enhanced payments through Scan & Pay
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