Travel insurance refund
Cancel your policy and request a refund if your travel plans have been affected by COVID-19 (coronavirus)
Who’s eligible?
You’re eligible for a full refund if:
- You have a single-trip policy and your trip's been affected by the coronavirus pandemic
- Your departure date (shown on your Certificate of Insurance) is between 18 March 2020 and 31 March 2021
- You never left for your trip
- You haven’t made a claim, and you won’t make one for this policy in the future.