Travel insurance refund
Cancel your policy and request a refund if your travel plans have been affected by COVID-19 (coronavirus)
You’re eligible for a full refund if:
- You have a single-trip policy and you couldn’t leave for your trip because of border closures related to the coronavirus pandemic
- Your departure date (shown on your Certificate of Insurance) is after 24 March 2020
- You have a valid travel booking
- You haven’t made a claim, and you won’t make one for this policy in the future.