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Professional Indemnity Insurance

You can get a $150 Virtual Visa Gift Card^ with a new business insurance policy

Use promo code BUSINESS

Offer ends 28 November 2025. Excludes Motor Trade Insurance. T&Cs apply. Policy must be held for a minimum of 30 days from making the first complete payment.

BUSINESS

Why choose NRMA Professional Indemnity Insurance?

We're flexible

Mix and match our policy cover options and pay your premium by the month at no extra cost 

We mean business

Speak to our Australian-based consultants specialised in business insurance

We're here to help

Contact us by phone, web chat, at a branch or via our claims helpline

What does Professional Indemnity Insurance cover?

Included

Here’s a summary of what’s included

  • Breach of duty
    For example, if you build an online checkout for a client’s website and it’s not secure.

  • Breach of privacy or confidentiality
    Like if you accidentally reveal a client’s personal information.

  • Intellectual property infringement
    For example, if you accidentally breach copyright in designs you give to a client.

  • Defamation
    For example, if someone claims that your TV ad damaged their reputation.

  • Reputation repair
    We cover the cost of a PR consultant to help repair your reputation after a claim against you1.

  • Lost or damaged documents
    Like if you lost your client’s financial documents after they’d given them to you to look after.

Not included

There are some things we don't cover

  • Existing circumstances
    We don’t cover claims or circumstances you know about before your policy starts.

  • Intentional damage
    We don’t cover intentional damage you cause to a third party.

  • Bankruptcy
    We don’t cover claims made against you because your business went bankrupt or becomes insolvent.

  • Contractual obligations
    We don’t cover costs or expenses caused by you complying with contractual obligations you’ve chosen to enter into with a client.

Optional benefits

Add these when you get your Professional Indemnity Insurance cover

  • Public Liability Insurance
    Add protection for you and your business against claims of negligence, like if a customer slips on a spill and injures themselves in your shop.

What is Professional Indemnity Insurance?

Professional Indemnity (PI) insurance can protect you from some unique risks your business faces when giving advice or providing a service.

If it’s found you made a mistake that caused injury, damage or financial loss to your client, you could face legal fees and damages. Professional Indemnity Insurance is designed to cover these costs and stop them putting pressure on your business’s cash flow.

This protection is designed for businesses that give advice or provide a service. There are two types of cover, one for professionals and consultants (like accountants, graphic designers, fitness instructors, life coaches, interior designers and journalists) and one for IT and communications (like IT business analysts, IT software sales consultants, IT training and education specialists, IT hardware engineers or IT project managers).

Who is Professional Indemnity Insurance for?

Professional Indemnity Insurance is designed to protect you against claims of negligence or breach of duty as a result of professional advice or services you’ve provided to a client.

There are professionals in many different industries who give advice to clients, like accountants, architects, graphic designers, marketing consultants, personal trainers, fitness instructors and life coaches. This also includes consultants working in IT, like business analysts, hardware engineers and project managers.

If your business offers advice, then clients rely on your professional expertise and services to be correct and beneficial to them. If a client is ever dissatisfied with your services and takes legal action against your business, Professional Indemnity Insurance can help protect your finances – and bring you peace of mind.

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FAQs

Professional Indemnity Insurance FAQs

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How does Professional Indemnity Insurance work?

Professional Indemnity Insurance can help provide financial cover if an unexpected event creates additional costs for your business.

For example, if you have an active insurance policy with $5 million of Professional Indemnity cover and one of your clients makes a covered claim against your business, your insurance could cover you for up to $5 million for loss or damage costs resulting from the claim.   

You’ll only be covered for events that are included in your Professional Indemnity Insurance policy, so it’s important to choose the right type and level of cover to suit your business’s needs.

How much does Professional Indemnity Insurance cost?

The cost depends on many things including the size of your business and the amount of cover you choose.

The quickest way to find out how much it costs is to get a quote.

Why do I need Professional Indemnity Insurance?

As a professional, mistakes can happen at work. Professional Indemnity Insurance can help prevent certain mistakes from costing your business if a client makes a claim against you.

For example, a claim could be made if you accidentally:

  • breach a client’s privacy or confidentiality
  • give a client the wrong advice
  • provide incomplete or incorrect work
  • fail to provide a promised service
  • make an error of judgement
  • omit important information.

Negligence and breach of duty claims can be expensive, stressful and time-consuming for your business. You could end up paying for damages, settlements or compensation to your client, fees for your legal defence, claims investigations, public relations consultants and more.

These can happen regardless of your skill or time spent working in the industry. If your business ever ends up in a legal dispute with a client, your Professional Indemnity Insurance will help cover the costs of defending the dispute so you’re not alone paying out of your own pocket.

What’s the difference between Public Liability Insurance and Professional Indemnity Insurance?

Public Liability Insurance protects you in case of damage or injury caused by your staff or on your business premises. For example, if you’re a tradie working on a job site and someone trips over your tools and hurts themselves.

Professional Indemnity Insurance protects you in case of damage caused by your negligent or mistaken professional advice or services. For example, if you offer tax advice as part of your accounting practice which turns out to be incorrect and negatively impacts your client.

You can get Public Liability Insurance, Professional Indemnity Insurance, or both when you get a quote.

How much Professional Indemnity Insurance might professionals consider getting?

Every business is different, so it is generally up to you to choose how much you cover your business for. Depending on the industry you work in, you may also be governed by certain guidelines, standards or regulations when it comes to cover limits. Some industries require you to have a minimum amount of cover to join certain member associations (for example, $1 million of Professional Indemnity Insurance cover).  

With our Professional Indemnity Insurance, you can choose a cover limit of up to $1 million, $2 million, $5 million or $10 million.

When is Professional Indemnity Insurance required?

If you own a business, you may become liable for damages to another property or person caused by your business. You could also face claims of negligence or breach of duty in providing a professional service or advice.

Because of this, professionals may want to consider getting Professional Indemnity Insurance to help protect their business. When advice is your livelihood, this type of cover can offer peace of mind, security and protect your valuable reputation.

How do I make a Professional Indemnity Insurance claim?

If you have Professional Indemnity cover as part of your Business Insurance policy with us and need to make a claim, we’re here for you. We offer claims lodgement over the phone, so you can make your claim as soon as possible. For more information about making a claim, you can visit our Claims page.

Who needs Professional Indemnity Insurance?

Professional Indemnity Insurance can protect you and your business’s finances if you give advice or provide a service.

For example, if you’re a freelance personal trainer who gives their clients advice about exercise and diet, or a real estate agent who’s selling a house on behalf of their client.

How much can I cover my business for?

You can choose to cover your business for up to $1 million, $2 million, $5 million or $10 million.

Choose your level of cover when you get a quote.

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Things you should know

^The Virtual Visa Gift Card Offer applies in conjunction with the purchase of a new NRMA Business Insurance, NRMA Professional Indemnity Insurance or NRMA Information and Communications Technology Liability Insurance policy taken out online, over the phone or at a branch between 12:00am AEDT 10 October 2025 and 11:59pm AEDT 28 November 2025. Promo code BUSINESS must be applied to be eligible for this Offer. Policy must be paid for by the policy due date, and cannot be cancelled within 30 days after making the first complete payment. A valid email address must be provided. Virtual Visa Gift Cards can be used in person, online and/or over the phone at retailers that accept the Virtual Visa Gift Card. Offer will not be applied to any renewal of your policy. See the full terms and conditions for the Gift Card Offer.

  1. We cover reasonable and necessary fees, costs and expenses of the Public Relations consultants retained by you if we agree in writing beforehand. The limits for these are in the policy booklets.