We've been helping Australians for 100 years
You can get a $150 Virtual Visa Gift Card^ with a new business insurance policy
Use promo code BUSINESS
Offer ends 6 December 2026. T&Cs apply. Policy must be held for a minimum of 30 days from making the first complete payment.^
Professional Indemnity (PI) Insurance can help protect your business from certain legal claims of negligence or breach of duty if a client suffers loss or damage as a result of your professional advice or services.
There are two types of cover you can choose from, depending on your business:
Cover if a client alleges your professional services caused them financial loss as a result of a breach of duty.
Helps protect against claims of intellectual property infringement.
Help with the reasonable costs of a PR consultant to help repair your reputation after a claim against you.1
Here’s a summary of what’s included
Breach of duty
For example, if you build an online checkout for a client’s website and it’s not secure.
Breach of privacy or confidentiality
Like if you accidentally reveal a client’s personal information.
Intellectual property infringement
For example, if you accidentally breach copyright in designs you give to a client.
Defamation
For example, if someone claims that your TV ad damaged their reputation.
Reputation repair
We cover the cost of a PR consultant to help repair your reputation after a claim against you.1
Lost or damaged documents
Like if you lost your client’s financial documents after they’d given them to you to look after.
There are some things we don't cover
Existing circumstances
We don’t cover claims or circumstances you know about before your policy starts.
Intentional damage
We don’t cover intentional damage you cause to a third party.
Bankruptcy
We don’t cover claims made against you because your business went bankrupt or becomes insolvent.
Contractual obligations
We don’t cover costs or expenses caused by you complying with contractual obligations you’ve chosen to enter into with a client.
Add these when you get your Professional Indemnity Insurance cover
Public Liability Insurance
Add protection for you and your business against claims of negligence, like if a customer slips on a spill and injures themselves in your shop.
If you're a working professional and your business offers professional advice or services, your clients rely on your expertise and services to be correct and beneficial to them. If a client is ever dissatisfied with your services and takes legal action against your business, Professional Indemnity Insurance can help protect your business from the financial impact of covered claims.
Professional Indemnity Insurance may suit a range of professions, including but not limited to:
Consultants and advisers whose recommendations may influence business decisions
Design and media professionals whose plans or specifications may affect a project’s outcome
Finance professionals who provide financial advice, reporting or lending guidance
Wellbeing specialists or trainers who offer professional advice
Australia’s Most Trusted Insurance Brand 2019 to 2026 Roy Morgan Most Trusted Brand Awards.
Even experienced professionals can make mistakes. A misunderstanding, incorrect recommendation or overlooked detail could lead to a client dispute and a claim against your business.
Imagine this: You’re a consultant who provides professional advice that results in a client experiencing significant financial loss. The client takes legal action to recover their losses. Without Professional Indemnity Insurance, you may need to pay legal defence costs, compensation and settlement expenses. A single claim could be costly, putting pressure on your cash flow, affecting future contracts and disrupting day-to-day operations.
Professional Indemnity Insurance can help protect your business from the financial impact of covered claims relating to your professional services, so you can focus on running your business with confidence.
For full details including limits, conditions and exclusions, read these policy documents
Check all your policies on the go with the NRMA Insurance app.
Professional Indemnity Insurance can help provide financial cover if an unexpected event creates additional costs for your business.
For example, if you have an active insurance policy with $5 million of Professional Indemnity cover and one of your clients makes a covered claim against your business, your insurance could cover you for up to $5 million for loss or damage costs resulting from the claim.
You’ll only be covered for events that are included in your Professional Indemnity Insurance policy, so it’s important to choose the right type and level of cover to suit your business’s needs.
The cost depends on many things including the size of your business and the amount of cover you choose.
The quickest way to find out how much it costs is to get a quote.
As a professional, mistakes can happen at work. Professional Indemnity Insurance can help prevent certain mistakes from costing your business if a client makes a claim against you.
For example, a claim could be made if you accidentally:
Negligence and breach of duty claims can be expensive, stressful and time-consuming for your business. You could end up paying for damages, settlements or compensation to your client, fees for your legal defence, claims investigations, public relations consultants and more.
These can happen regardless of your skill or time spent working in the industry. If your business ever ends up in a legal dispute with a client, your Professional Indemnity Insurance will help cover the costs of defending the dispute so you’re not alone paying out of your own pocket.
Public Liability Insurance protects you in case of damage or injury caused by your staff or on your business premises. For example, if you’re a tradie working on a job site and someone trips over your tools and hurts themselves.
Professional Indemnity Insurance protects you in case of damage caused by your negligent or mistaken professional advice or services. For example, if you offer tax advice as part of your accounting practice which turns out to be incorrect and negatively impacts your client.
You can get Public Liability Insurance, Professional Indemnity Insurance, or both when you get a quote.
Every business is different, so it is generally up to you to choose how much you cover your business for. Depending on the industry you work in, you may also be governed by certain guidelines, standards or regulations when it comes to cover limits. Some industries require you to have a minimum amount of cover to join certain member associations (for example, $1 million of Professional Indemnity Insurance cover).
With our Professional Indemnity Insurance, you can choose a cover limit of up to $1 million, $2 million, $5 million or $10 million.
If you own a business, you may become liable for damages to another property or person caused by your business. You could also face claims of negligence or breach of duty in providing a professional service or advice.
Because of this, professionals may want to consider getting Professional Indemnity Insurance to help protect their business. When advice is your livelihood, this type of cover can offer peace of mind, security and protect your valuable reputation.
If you have Professional Indemnity cover as part of your Business Insurance policy with us and need to make a claim, we’re here for you. We offer claims lodgement over the phone, so you can make your claim as soon as possible. For more information about making a claim, you can visit our claims page.
Professional Indemnity Insurance can protect you and your business’s finances if you give advice or provide a service.
For example, if you’re a freelance personal trainer who gives their clients advice about exercise and diet, or a real estate agent who’s selling a house on behalf of their client.
You can choose to cover your business for up to $1 million, $2 million, $5 million or $10 million.
Choose your level of cover when you get a quote.
There are 3 ways to get a copy of your Certificate of Currency, Certificate of Insurance or tax invoice:
You can access your business insurance online account 24/7 to request your Certificate of Currency, download policy documents, and make online payments, all in one place.
Log in to manage your policies, get your documents and update your details online.
We’re here for you. Call us on 132 818.
^ The Virtual Visa Gift Card Offer applies in conjunction with the purchase of a new NRMA Business Insurance, NRMA Professional Indemnity Insurance or NRMA Information and Communications Technology Liability Insurance policy taken out online, over the phone or at a branch between 12am AEDT 19 October and 11:59pm AEDT 6 December 2026. Promo code BUSINESS must be applied to be eligible for this Offer. Policy must be paid for by the policy due date, and cannot be cancelled within 30 days after making the first complete payment. A valid email address must be provided. Virtual Visa Gift Cards can be used in person, online and/or over the phone at retailers that accept the Virtual Visa Gift Card. Offer will not be applied to any renewal of your policy. See the full terms and conditions for the Gift Card Offer.