General Insurance Code of Practice
The General Insurance Code of Practice outlines certain minimum standards of service that you should expect from insurers that have adopted the Code. The standards covered by the Code include standards concerning enquiries about:
- Buying and renewing insurance
- Claims handling and complaints handling
We've adopted the Code and we're committed to complying with it.
If you'd like more information on the General Insurance Code of Practice, you can visit the website www.codeofpractice.com.au or download a copy of the Code below.