Insurance for your rental property to cover theft, vandalism, fire damage and more
For your rental property
Tenant stops paying rent
If your tenant stops paying rent or leaves without giving you notice, we cover the lost rent (up to $5,000)1.
Lost rent during repairs
If your building’s covered and it’s unliveable after a covered event, we pay up to 12 months of lost rent2.
Theft & vandalism
We cover stolen items and damage from theft and vandalism3.
We cover loss and damage caused by fire (including bushfire).
Flood, rainwater run-off & storm surge cover
Furniture & furnishings
We cover loss or damage to furniture, furnishings and carpet in your property5.
Water & oil leaks
We cover damage to your property and items caused by water and oil leaks6, like from a burst pipe or broken heater.
We cover accidentally broken glass and ceramic in some furniture or fixtures.
We pay for damage caused by impacts from things like vehicles and trees7.
We cover damage and power surges caused by lightning.
Demolishing & removing debris
If your building’s covered and it’s damaged after a covered event, we pay to demolish and remove debris.
We cover electric motor fusion, including parts and labour8.
Renovation building materials
If your building’s covered, we pay up to $1,000 for damage from covered events to renovation materials at your rental property.
Liability for injury or damage
We cover your legal liability in some situations if someone’s injured or their property’s damaged9 (up to $20m).
There are some things we don’t cover
Plants, trees and shrubs
We don’t cover damage to plants, trees or shrubs growing in the ground.
We don’t cover vermin, insects, birds or animals that normally live at your property or damage they cause.
For full details including limits, conditions and exclusions, read these policy documents
Renting your place on Airbnb or Stayz?
Have a question? We can help
What’s considered a rental property?
A rental property is any enclosed building at your premises that has walls, a roof and can be locked up.
Your rental property also includes home improvements such as garages, carports, in ground pools, or fixtures that are permanently attached to your home. For example, light fixtures, built in wardrobes and kitchen cupboards.
If your rental property is a flat or unit, it also includes lockable storage that's reserved for you inside the complex.
Am I covered if my tenant defaults on their rent payments?
Yes, you're covered if your tenant stops paying rent or leaves without giving notice during the term of their rental agreement.
However, if you took out a new policy from 14 June 2020 to 17 April 2021, your policy won’t have rent default cover until your policy renews.
To understand what's covered under rent default, you should read the Product Disclosure Statement along with any applicable Supplementary Product Disclosure Statement, which can be found on the policy booklets page.
Can I choose my own repairer for my home repairs?
Yes, you can choose who repairs your home.
If you decide to use one of our Partner Repairers, and we authorise the work, we give a lifetime guarantee on the workmanship of the repairs. We can also assist in managing the repairer throughout the repair on timeframes and quality.
We'll only pay you the fair and reasonable amount that the repairs should cost.
Things you should know
We’ll deduct four times the weekly rental amount from your rent default claim as well as any excess that applies. A valid rental agreement is required. If you took out a new policy from 14 June 2020 to 17 April 2021, your policy will have rent default cover when your policy renews. We will send you your new PDS with your renewal.
Covered under Landlord Buildings Insurance only. A valid rental agreement is required.
We will deduct from your claim four times the weekly rental amount in addition to any excess that applies. A valid rental agreement is required.
We don’t cover loss from erosion or other earth movements. We don’t cover loss to retaining walls, jetties, structurally unsound gates and fences, gravel driveways, or pool and spa covers. We don’t cover damage from water that enters via tarpaulins and covers while you’re altering your home. We don’t cover actions of the sea, such as tides and waves. If we give you the option to remove cover for flood, rainwater run-off and storm surge and you choose to do so, you won’t be covered for loss or damage to your home caused by flood, rainwater run-off or storm surge.
Under a Landlord Contents policy, your furniture and furnishings are covered up to the contents insured amount. Under a Landlord Buildings policy, if your property isn’t under a strata or similar scheme your furniture and furnishings (not including electrical items like TVs) are covered to up to 10% of the buildings insured amount.
We don’t cover damage caused by water leaking or escaping from a shower recess or shower base. We don’t cover loss from erosion or other earth movements. We don’t cover the costs to repair or replace the item that the water or oil leaked or escaped from.
We don’t cover loss or damage caused by tree cutting, lopping or felling.
We cover motors for up to 15 years after they were made.
We cover your legal liability for death or bodily injury to someone else or loss or damage to someone else’s property.
Any applicable discounts may be subject to minimum premiums. Discounts only apply until a minimum premium is reached. When we determine your premium on renewal, we may also limit any increases or decreases in your premium by considering factors such as your previous year’s premium amount. You may not save more with more eligible policies and by staying with us longer if a minimum premium is reached, or we have limited increases or decreases in your premium.
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