Insurance for your rental property to cover theft, vandalism, fire damage and more
Help during the coronavirus pandemic
If you already have a Landlord Insurance policy and you’re not receiving the full amount of rent from your tenants because of the COVID-19 (coronavirus) pandemic, you can talk to us.
Call us anytime on 1300 317 526 to find out how we might be able to help.
For your rental property
Lost rent during repairs
If your building’s covered and it’s unliveable after a covered event, we pay up to 12 months of lost rent1.
Theft & vandalism
We cover stolen items and damage from robbery and vandalism2.
We cover loss and damage caused by fire (including bushfire).
Flood, rainwater run-off & storm surge cover
Furniture & furnishings
We cover damage to furniture, furnishings and carpet in your property4.
Water & oil leaks
We cover damage to your property and items caused by water and oil leaks5, like from a burst pipe.
We cover accidentally broken glass and ceramic in some furniture or fixtures.
We pay for damage caused by impacts from things like vehicles and trees6.
We cover damage and power surges caused by lightning.
Demolishing & removing debris
If your building’s covered and it’s damaged beyond repair after a covered event, we pay to demolish it.
We cover electric motor fusion, including parts and labour7.
Renovation building materials
If your building’s covered, we pay up to $1,000 for damage from covered events to renovation materials at your property.
Liability for injury or damage
We cover your legal liability in some situations if someone’s injured or their property’s damaged8 (up to $20m).
There are some things we don’t cover
Plants, trees and shrubs
We don’t cover damage to plants, trees or shrubs growing in the ground.
We don’t cover vermin, insects, birds or animals that normally live at your property or damage they cause.
For full details including limits, conditions and exclusions, read these policy documents
Renting your place on Airbnb or Stayz?
Have a question? We can help
What’s considered a rental property?
A rental property is any enclosed building at your premises that has walls, a roof and can be locked up.
Your rental property also includes home improvements such as garages, carports, in ground pools, or fixtures that are permanently attached to your home. For example, light fixtures, built in wardrobes and kitchen cupboards.
If your rental property is a flat or unit, it also includes lockable storage that's reserved for you inside the complex.
Am I covered if my tenant damages my property or its contents?
Yes, you’re covered if your tenant or their guest vandalises your property or intentionally causes loss or damage.
You and your tenant must have a valid rental agreement. Your policy doesn't cover damage resulting from wear and tear. For more information, please refer to the Product Disclosure Statement.
Can I choose my own repairer for my home repairs?
Yes, you can choose who repairs your home.
However, if you decide not to use one of our Partner Repairers, we won't be able to warrant the workmanship or repairs that are completed, or assist in managing the repairer throughout the repair on timeframes or quality.
We'll also only pay you the fair and reasonable amount that the repairs should cost.
Things you should know
Loss of rent during repairs is only covered under Landlord Buildings Insurance only, and you must have a valid rental agreement.
You’re covered for theft and vandalism if you have a valid written rental agreement.
We don’t cover loss from erosion or other earth movements. We don’t cover loss to retaining walls, jetties, structurally unsound gates and fences, gravel driveways, or pool and spa covers. We don’t cover damage from water that enters via tarpaulins and covers while you’re altering your home. We don’t cover actions of the sea, such as tides and waves. If we give you the option to remove cover for flood, rainwater run-off and storm surge and you choose to do so, you won’t be covered for loss or damage to your home caused by flood, rainwater run-off or storm surge.
Under a Landlord Contents policy, your furniture and furnishings are covered up to the contents insured amount. Under a Landlord Buildings policy only, if your property isn’t under a strata or similar scheme your furniture and furnishings (not including electrical items like TVs) are covered to up to 10% of the buildings insured amount.
We don’t cover damage caused by water leaking or escaping from a shower recess or shower base. We don’t cover loss from erosion or other earth movements. We don’t cover the costs to repair or replace the item that the water or oil leaked or escaped from.
We don’t cover loss or damage caused by tree cutting, lopping or felling.
We cover motors for up to 15 years after they were made.
We cover the legal liability of you and your family for death or bodily injury to someone else or loss or damage to someone else’s property.
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