Book an appointment to visit some Sydney branches

To visit some of our Sydney branches, you have to book an appointment first. We can’t help you if you arrive without an appointment.

Check which branches are appointment only

Book an online video appointment

Now you can chat to us over video conference in English, Mandarin or Cantonese. We can help you with car and home insurance.

Book a video appointment

 Online account

  • Instant access to your policies
  • Update, renew or make a payment
  • Download Certificate of Currency
  • Send us an email
  • Make and track claims online

 Request a tax invoice online

Log in to your account to request an invoice.

Available online for car, home, landlord and more.

 Find your policy number

Log in to your account to view your policy number instantly.

 Facebook

Talk to us on Messenger using your Facebook account.

Download on the App Store

Download on Google Play

We want to hear from you

You could have your say by signing up to become a member of our Imagined Better research community.

Every time you complete our surveys or take part in our online discussions, you’ll enter a draw to win a $100 eGift card.

Terms and conditions apply.

Sign up

We want to hear from you

You could have your say by signing up to become a member of our Imagined Better research community.

Every time you complete our surveys or take part in our online discussions, you'll enter a draw to win a $100 eGift card.

Terms and conditions apply.

Sign up

We want to hear from you

You could have your say by signing up to become a member of our Imagined Better research community.

Every time you complete our surveys or take part in our online discussions, you'll enter a draw to win a $100 eGift card.

Terms and conditions apply.

Sign up