All branches and kiosks are temporarily closed

To help keep everyone safe during the COVID-19 (coronavirus) pandemic, we’re temporarily closing all our branches and kiosks.

Some branches are still available over the phone. To find contact details for those branches, check our branch closure information.

During this time, you can still:

 Self Service Centre

  • Instant access to your policies
  • Update, renew or make a payment
  • Download Certificate of Currency
  • Send us an email
  • Make and track claims online

 Request a tax invoice online

Log in to your account to request an invoice.

Available online for car, home, landlord and more.

 Find my policy number

Log in to your account to view your policy number instantly.


You can send us an instant message on Facebook right now.

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Things you should know

Cover is subject to standard underwriting guidelines and policy terms. Limits apply. NRMA Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance.

This is general advice only so to see if this product is right for you, consider your own circumstances and the relevant Product Disclosure Statement (PDS).