If you currently insure your home or items, you're selling your home and moving to a new home, we cover your new home (from when you enter into the contract to buy it and your current home).
We cover both homes until your current home's sold or 60 days pass from when you entered into the contract to buy the new home (whichever's first).
Your contents are covered at both your current and new home for up to 60 days.
You'll need to give us the details of your new home within 14 days from when you start moving.
To learn more about what you're covered for, refer to the Product Disclosure Statement.
Yes, we cover you if you occassionally drive your car for a ridesharing service.
You're covered if you've told us you're using your own personal car for ridesharing and pay any extra premium.
Only owners listed on the policy are covered when using the car for ridesharing.
This applies to Comprehensive Insurance, Comprehensive Plus, Third Party Property Damage, and Third Party Fire & Theft.
You don't need to list them on your policy. Although, if a learner driver is the registered owner of a vehicle, they must be listed as the insured on the policy.
If the learner has an accident, we'll calculate your excess on the fully licensed driver accompanying them.
Once the learner gains a provisional (P) licence, you can add them to your insurance policy. You'll also need to add their age to the CTP policy for a vehicle.
You can update your name or title online. Log in to your account then:
- Select Contact details
- Find the About me section and select Edit
- Enter your new name and title then select Update details.
Home and Contents Insurance doesn't protect against the risks of having a paying guest stay in your home. For example, theft, malicious damage, accidental damage, identity theft, and liability.
A Landlord Insurance policy also isn't appropriate, as it covers you for an entire year and only insures stays for longer than 90 days. You'll also need a documented tenancy agreement before buying Landlord Insurance.
If you're looking to protect your home for short term holiday rentals, you can insure all or part of your home with ShareCover.
With ShareCover, you only pay for the nights you have a paying guest in your home, or for a 6 or 12-month policy. You won't need a separate tenancy agreement if you use a recognised platform such as Airbnb or Stayz.
For more information about ShareCover, please visit our Holiday Rental Insurance page.
We cover jewellery and watches (up to $2,500 in total) with your general contents.
To cover your new engagement ring, you can also choose to add cover for valuable contents (which can protect things inside your home) or portable contents (which can protect your things anywhere in Australia or New Zealand).
With valuable contents cover, the most we pay for a single item is $10,000, unless you list it separately for more.
If you take your items outside Australia or New Zealand, the most we pay is $10,000 for all items listed as portable contents.