Help and support

Get help, support and answers to commonly asked questions

Manage your policy 24/7 anytime, anywhere

Get a quote, update your details, manage your policy and more in your online account or in the NRMA Insurance app

Business interruption claims

If your business has been affected by COVID-19 and you have business interruption cover, talk to us about making a claim on 132 818.

There have been two test cases in relation to business interruption cover and COVID-19 impacts. Information about these test cases is available on the Insurance Council of Australia’s website.

Get support

Financial assistance

Talk to us if you need help making a payment

Family and domestic violence

We're here to offer confidential support

Hearing impaired services

Here are some ways you can talk to us

NRMA* roadside assistance

Find out how NRMA* keeps you moving

Interpreter services

Talk to us about insurance in your language

Make a complaint

How to get in touch about your concerns