Life Insurance

We don’t offer new Life Insurance anymore

We stopped offering new Life Insurance policies from 1 April 2021.

If you already have a Life Insurance policy, there’s no change to your cover.

To talk to us about an existing policy, call us on 132 825 (8am–8pm, Mon–Fri).

How to claim

Call us on 1300 996 143 (8am–5:30pm Mon–Fri) to make a claim.

Our commitment to the Life Insurance Code of Practice

We fully support the work of the Financial Services Council in lifting the standards of insurer practices across the Life Insurance industry. We're committed to providing our customers with the best possible customer service standards. Find out more about our commitment to the Life Insurance Code of Practice.

Financial hardship

If you would like to change the terms of your policy or if you are having trouble paying your premiums, we may be able to offer you financial hardship assistance. Please contact us on 132 825 (8am–8pm, Mon–Fri) to discuss the options that might be available to you depending on the type of policy you hold, such as stopping your premium payments for a short period of time, changing your benefit structure or cover amount or removing certain options.

COVID-19 (coronavirus)

Read our information page to learn more about your policy and the coronavirus pandemic.

Things you should know

  1. NRMA Life Insurance is issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 and promoted by IAL Life Pty Ltd ABN 137 509 936 Authorised Representative No. 427847 of TAL Direct Pty Ltd ABN 39 084 666 017 AFSL 243260 (which is a related entity of TAL Life Limited). TAL Direct Pty Ltd has been authorised under an arrangement with TAL Life Limited to enter into, vary or cancel insurance cover on behalf of TAL Life Limited. Life Insurance information on this website is provided by TAL Direct Pty Ltd and IAL Life Pty Limited. This is general advice and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase or continue to hold NRMA Life Insurance, you should consider whether the advice is the appropriate for you, having regard to your personal circumstances, and the applicable Product Disclosure Statement (PDS). You can get a copy of your PDS or our Financial Services Guide (FSG) by calling us on 1300 996 143.