Loyalty Discount

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We value our entire relationship with you.

So, the more eligible policies you have and the longer you stay with us, see how much you could save.

How many consecutive years have you been with us?

0–2 3–4 5–9 10–24 25+

How many eligible policies do you have with us?

1 2 3–4 5–7 8–9 10+

You could save

Your Loyalty Discount is based on 3–4 policies with us and 3–4 years of relationship.

Which policies are eligible?

Eligible to count towards and receive a discount

All car and motorcycle policies (except CTP Green Slip)
Veteran, Vintage and Classic Car
Home Buildings, Home Contents and combined Home Buildings and Contents²
Landlord³
Caravan (On-site & Touring)
Boat
Trailer

Counts towards a discount only

Retail Business Insurance
CTP Green Slip
Life Insurance⁴
Income Protection⁴
Membership with NRMA*⁵

Policies for insured property in SA, WA or the NT aren’t eligible for the Loyalty Discount, and they don’t count towards your Loyalty Discount.

NRMA* Members can save, too

If you're an NRMA* Member with roadside assistance or NRMA Blue*, you could save on your insurance⁵.

Is my No Claim Bonus linked to my new Loyalty Discount?

The No Claim Bonus is separate from the new Loyalty Discount. If you're eligible for a No Claim Bonus this will also be applied to your policy.

When do I get my Loyalty Discount on the policies I already have?

When you get a new eligible policy, your Loyalty Discount¹ may increase for the policies you already have. For your existing eligible policies any change to your Loyalty Discount generally applies from the next renewal after you qualify.

If you become eligible for an updated Loyalty Discount around the time your existing policies are due for renewal, the updated Loyalty Discount may not be applied to those renewing policies (the updated discount will be applied on the subsequent renewal).

You’ll get the Loyalty Discount immediately on your new eligible policies¹.

If we’ve already sent you a renewal notice, or your Loyalty Discount has changed and isn’t correct on your renewal notice, call us on 132 132 before you renew.

For more information, read the Premium, Excess and Discounts Guide on the policy booklets page.

Is my Loyalty Discount affected by any claims I make?

Any claims you make will not affect your Loyalty Discount level.

My policy is in joint names. How is the Loyalty Discount calculated?

Each named policy holder has an individual Loyalty Discount. We identify which owner has been with us the longest and has the most policies, then apply the highest Loyalty Discount to the joint policy. The Loyalty Discount is recalculated at each renewal.

What happens to the policies I have in a business name?

To receive a Loyalty Discount your eligible policies must be in the same name. For example, John has four policies: a home policy and boat policy in his name (John Smith), and two car policies in his business name (John’s Plumbing). He gets a Loyalty Discount based on two policies (home and boat) and John’s Plumbing will get a separate Loyalty Discount based on the two car policies.

Things you should know

Any applicable discounts may be subject to minimum premiums. Discounts only apply until a minimum premium is reached. When we determine your premium on renewal, we may also limit any increases or decreases in your premium by considering factors such as your previous year’s premium amount. You may not save more with more eligible policies and by staying with us longer if a minimum premium is reached, or we have limited increases or decreases in your premium.
A combined Home Buildings and Contents policy counts as two policies.
A combined Landlord Buildings and Contents policy counts as two policies.
NRMA Life Insurance and NRMA Income Protection are issued by TAL Life Limited (except for Involuntary Unemployment Cover which is issued by St Andrew's Insurance (Australia) Pty Ltd ABN 89 075 044 656 AFSL 239649) and promoted by IAL Life Pty Limited, an Authorised Representative of TAL Direct Pty Limited (which is a related entity of TAL Life Limited). Applies to policies issued on or before 1 April 2021 and any subsequent renewal of those policies, provided no changes are made.
Membership with NRMA* (except NRMA* Business Membership) counts towards your Policy Count and, for a limited time, Years of Relationship for the NRMA Insurance Loyalty Discount but it doesn’t receive the NRMA Insurance Loyalty Discount.
* National Roads and Motorists' Association Limited, ABN 77 000 010 506, trading as NRMA, is a separate and independent company from Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. “NRMA” provides Membership, “NRMA Blue”, the “my nrma app” and other services.