Phone us
Phone contacts
We can answer most enquiries online
If you still can't find what you need, call:
132 132
7am–10pm, 7 days
Hearing impaired services
Renewals and payments
131 144
Pay online
24 hours, 7 days. Visa & Mastercard.
Not in Australia?
+61 2 8661 7307
Business Insurance
Sales and service
132 818
8am–7pm, Mon–Fri
Car, Motorcycle, Home and Landlord Insurance
Sales and Services
132 132
7am–10pm, 7 days
Caravan, Trailer and Boat Insurance
Sales and Services
132 132
8am–10pm, 7 days
Vintage, Veteran and Classic Vehicle Insurance
Sales and Services
1800 646 605
8am–8pm, Mon–Fri
8am–4pm, Sat–Sun
Home & Business Alarms
Monitoring
132 553
24 hours, 7 days
Sales and services
132 553
9am–5pm, Mon–Fri
Travel Insurance
Sales and services
1300 305 790
8am–10pm, 7 days
Life and Income Insurance
Sales
132 825
8am–6pm, Mon–Fri
Service
132 825
8am–8pm, Mon–Fri
Funeral Insurance
Service (existing customers only)
132 825
8am–8pm, Mon–Fri
Bicycle Insurance
Sales and services (existing customers only)
1800 500 000
8:30am–5pm, Mon–Fri
Claims contacts
New claims
1300 317 526
24 hours, 7 days
Our claims process
Glass damage only
1300 050 912
24 hours, 7 days
Your call may be handled by one of our glass suppliers.
Business Insurance claims
132 818
8:30am–5pm, Mon–Fri
If your policy starts with MOT, call 132 132
Existing claims
1300 317 530
8:30am–5pm, Mon–Fri
Not in Australia?
+61 2 8661 7150
Help and support contacts
Helpline
132 900
24 hours, 7 days
Report insurance fraud
Phone: 1800 237 283
Fax: (02) 9292 2349
Report insurance fraud online