Phone numbers

Call us

132 132 (7am–10pm)
Outside Australia: +61 2 8661 7307
Hearing impaired?

Pay or renew

131 144
Pay online
We accept Visa & Mastercard

Insurance

Business Insurance
132 818 (8am–8pm, Mon–Fri)

Car, Motorcycle, Home and Landlord
132 132 (7am–10pm)

Caravan, Trailer and Boat
132 132 (8am–8pm)

Veteran, Vintage & Classic Vehicle Insurance
1800 646 605 (8am–8pm, Mon–Fri and 8am–4pm, Sat–Sun)

Home & business alarms
Monitoring: 132 553
New and existing policies: 132 553 (9am–5pm, Mon–Fri)

Travel Insurance
1300 305 790 (8am–8pm)

Life Insurance and Income Protection
New policies: 132 825 (8am–6pm, Mon–Fri)
Existing policies: 132 825 (8am–8pm, Mon–Fri)

Claims

Make a claim
1300 317 526
Claim online
Outside Australia: +61 2 8661 7150

Existing claims
1300 317 530 (8:30am–5pm, Mon–Fri)

Glass damage only
1300 050 912
Your call might be answered by one of our glass partners

Veteran, vintage & classic vehicles
1800 634 686

Business Insurance
132 818 (8:30am–5pm, Mon–Fri)
 If your policy number starts with MOT, call 132 132 (7am–10pm)

Need help?

Helpline
132 900

Report insurance fraud
1800 237 283
Report fraud online
Fax: (02) 9292 2349