Phone us
Phone contacts
We can answer most enquiries online
If you still can't find what you need, call:
132 132
7am-10pm, 7 days
Hearing impaired services
Renewals and payments
131 144
Pay online
24 hours, 7 days. Visa & Mastercard.
Not in Australia?
+61 2 8661 7307
Business Insurance
Sales and service
132 818
8am-7pm Mon-Fri
Vintage, Veteran and Classic Vehicle Insurance
Sales and Services
1800 646 605
8am-8pm Mon-Fri, 8am-4pm Sat-Sun
Car, Motorcycle, Home and Landlord Insurance
Sales and Services
132 132
7am-10pm, 7 days
Caravan, Trailer and Boat Insurance
Sales and Services
132 132
8am-10pm, 7 days
Home & Business Alarms
Monitoring
132 553
24 hours, 7 days
Sales and services
132 553
9am-5pm Mon - Fri
Travel Insurance
Sales and services
1300 305 790
8am-10pm, 7 days
Life and Income Insurance
Sales
132 825
8am-6pm Mon-Fri
Service
132 825
8am-8pm Mon-Fri
Funeral Insurance
Service (existing customers only)
132 825
8am-8pm Mon-Fri
Bicycle Insurance
Sales and services (existing customers only)
1800 500 000
8:30am-5pm Mon-Fri
Claims contacts
New claims
1300 317 526
24 hours, 7 days
Our claims process
Glass damage only
1300 050 912
24 hours, 7 days
Your call may be handled by one of our glass suppliers.
Business Insurance claims
132 818
8:30am-5pm Mon-Fri
If your policy starts with MOT, call 132 132
Existing claims
1300 317 530
8:30am-5pm Mon-Fri
Not in Australia?
+61 2 8661 7150
Help and support contacts
Helpline
132 900
24 hours, 7 days
Report insurance fraud
Phone: 1800 237 283
Fax: (02) 9292 2349
Report insurance fraud online