Phone numbers
Call us
132 132 (7am–10pm)
Outside Australia: +61 2 8661 7307
Hearing impaired?
Pay or renew
131 144
Pay online
We accept Visa & Mastercard
Insurance
Business Insurance
132 818 (8am–8pm, Mon–Fri)
Car, Motorcycle, Home and Landlord
132 132 (7am–10pm)
Caravan, Trailer and Boat
132 132 (8am–10pm)
Veteran, Vintage & Classic Vehicle Insurance
1800 646 605 (8am–8pm, Mon–Fri and 8am–4pm, Sat–Sun)
Home & business alarms
Monitoring: 132 553
New and existing policies: 132 553 (9am–5pm, Mon–Fri)
Travel Insurance
1300 305 790 (8am–10pm)
Life Insurance and Income Protection
New policies: 132 825 (8am–6pm, Mon–Fri)
Existing policies: 132 825 (8am–8pm, Mon–Fri)
Claims
Make a claim
1300 317 526
Claim online
Outside Australia: +61 2 8661 7150
Existing claims
1300 317 530 (8:30am–5pm, Mon–Fri)
Glass damage only
1300 050 912
Your call might be answered by one of our glass partners
Veteran, vintage & classic vehicles
1800 634 686
Business Insurance
132 818 (8:30am–5pm, Mon–Fri)
If your policy number starts with MOT, call 132 132 (7am–10pm)
Need help?
Helpline
132 900
Report insurance fraud
1800 237 283
Report fraud online
Fax: (02) 9292 2349