Phone us

Phone contacts

We can answer most enquiries online
If you still can't find what you need, call:
132 132
7am–10pm, 7 days
Hearing impaired services

Renewals and payments
131 144
Pay online
24 hours, 7 days. Visa & Mastercard.

Not in Australia?
+61 2 8661 7307

Business Insurance

Sales and service
132 818
8am–7pm, Mon–Fri

Car, Motorcycle, Home and Landlord Insurance

Sales and Services
132 132
7am–10pm, 7 days

Caravan, Trailer and Boat Insurance

Sales and Services
132 132
8am–10pm, 7 days

Vintage, Veteran and Classic Vehicle Insurance

Sales and Services
1800 646 605
8am–8pm, Mon–Fri
8am–4pm, Sat–Sun

Home & Business Alarms

Monitoring
132 553
24 hours, 7 days

Sales and services
132 553
9am–5pm, Mon–Fri

Travel Insurance

Sales and services
1300 305 790
8am–10pm, 7 days

Life and Income Insurance

Sales
132 825
8am–6pm, Mon–Fri

Service
132 825
8am–8pm, Mon–Fri

Funeral Insurance

Service (existing customers only)
132 825
8am–8pm, Mon–Fri

Bicycle Insurance

Sales and services (existing customers only)
1800 500 000
8:30am–5pm, Mon–Fri

Claims contacts

New claims
1300 317 526
24 hours, 7 days
Our claims process

Glass damage only
1300 050 912
24 hours, 7 days
Your call may be handled by one of our glass suppliers.

Business Insurance claims
132 818
8:30am–5pm, Mon–Fri

 If your policy starts with MOT, call 132 132

Existing claims
1300 317 530
8:30am–5pm, Mon–Fri

Not in Australia?
+61 2 8661 7150

Help and support contacts

Helpline
132 900
24 hours, 7 days

Report insurance fraud
Phone: 1800 237 283
Fax: (02) 9292 2349
Report insurance fraud online