Phone numbers

Call us

132 132 (7am–10pm)

Outside Australia: +61 2 8661 7307

Hearing impaired?

Pay or renew

131 144

Pay online

We accept Visa & Mastercard

Insurance

Business Insurance

132 818 (8am–8pm, Mon–Fri)

Car, Motorcycle, Home and Landlord

132 132 (7am–10pm)

Caravan, Trailer and Boat

132 132 (8am–8pm)

Veteran, Vintage & Classic Vehicle Insurance

1800 646 605 (8am–8pm, Mon–Fri and 8am–4pm, Sat–Sun)

Security alarms and monitoring

Monitoring: 132 553 (available 24/7)

New and existing policies: 132 553 (9am–5pm, Mon–Fri)

Travel Insurance

1300 305 790 (8am–8pm)

Life Insurance and Income Protection

132 825 (8am–8pm, Mon–Fri)

Claims

Make a claim

1300 317 526

Claim online

Outside Australia: +61 2 8661 7150

Existing claims

1300 317 530 (8:30am–5pm, Mon–Fri)

Glass damage only

1300 050 912

Your call might be answered by one of our glass partners

Veteran, vintage & classic vehicles

1800 634 686

Business Insurance

132 818 (8:30am–5pm, Mon–Fri)

If your policy number starts with MOT, call 132 132 (7am–10pm)

Strata Title Insurance

131 123

Get support

Helpline

132 900

Interpreting services

132 132 (7am–10pm)

Learn more

Financial assistance

132 132

Learn more

Family and domestic violence

132 132

Learn more

Report insurance fraud

1800 237 283

Report fraud online

Fax: (02) 9292 2349