Phone us

Phone contacts

We can answer most enquiries online
If you still can't find what you need, call:
132 132
7am-10pm, 7 days
Hearing impaired services

Renewals and payments
131 144
Pay online
24 hours, 7 days. Visa & Mastercard.

Not in Australia?
+61 2 8661 7307

Business Insurance

Sales and service
132 818
8am-7pm Mon-Fri

Vintage, Veteran and Classic Vehicle Insurance

Sales and Services
1800 646 605
8am-8pm Mon-Fri, 8am-4pm Sat-Sun

Car, Motorcycle, Home and Landlord Insurance

Sales and Services
132 132
7am-10pm, 7 days

Caravan, Trailer and Boat Insurance

Sales and Services
132 132
8am-10pm, 7 days

Home & Business Alarms

Monitoring
132 553
24 hours, 7 days

Sales and services
132 553
8am-5pm Mon - Fri

Travel Insurance

Sales and services
1300 305 790
8am-10pm, 7 days

Life and Income Insurance

Sales
132 825
8am-6pm Mon-Fri

Service
132 825
8am-8pm Mon-Fri

Funeral Insurance

Service (existing customers only)
132 825
8am-8pm Mon-Fri

Bicycle Insurance

Sales and services (existing customers only)
1800 500 000
8:30am-5pm Mon-Fri

Claims contacts

New claims
1300 317 526
24 hours, 7 days
Our claims process

Glass damage only
1300 050 912
24 hours, 7 days
The call may be handled by one of our glass suppliers

Business insurance claims
132 818
8:30am-5pm Mon-Fri

Existing claims
1300 317 530
8:30am-5pm Mon-Fri

Not in Australia?
+61 2 8661 7150

Help and support contacts

Helpline
132 900
24 hours, 7 days

Report insurance fraud
Phone: 1800 237 283
Fax: (02) 9292 2349
Report insurance fraud online