Phone numbers
Call us
132 132 (7am–10pm)
Outside Australia: +61 2 8661 7307
Pay or renew
We accept Visa & Mastercard
Insurance
Business Insurance
132 818 (8am–8pm, Mon–Fri)
Car, Motorcycle, Home and Landlord
132 132 (7am–10pm)
Caravan, Trailer and Boat
132 132 (8am–8pm)
Veteran, Vintage & Classic Vehicle Insurance
1800 646 605 (8am–8pm, Mon–Fri and 8am–4pm, Sat–Sun)
Security alarms and monitoring
Monitoring: 132 553 (available 24/7)
New and existing policies: 132 553 (9am–5pm, Mon–Fri)
Travel Insurance
1300 305 790 (8am–8pm)
Life Insurance and Income Protection
132 825 (8am–8pm, Mon–Fri)
Claims
Make a claim
Outside Australia: +61 2 8661 7150
Existing claims
1300 317 530 (8:30am–5pm, Mon–Fri)
Glass damage only
Your call might be answered by one of our glass partners
Veteran, vintage & classic vehicles
Business Insurance
132 818 (8:30am–5pm, Mon–Fri)
If your policy number starts with MOT, call 132 132 (7am–10pm)
Strata Title Insurance
Get support
Helpline
Interpreting services
132 132 (7am–10pm)
Financial assistance
Family and domestic violence
Report insurance fraud
Fax: (02) 9292 2349