Can I change my excess?

You can increase your excess anytime, but you can only reduce it when your policy is up for renewal.

Changing your excess at renewal

• For car, home and landlord policies:
  1. Log in to your account
  2. Look for the policy and select Review renewal
  3. Navigate to the section titled Your excess
  4. Select Change vehicle excess
  5. Select an excess amount
  6. Save and update your policy
• For all other policies, call 132 132.

Changing your excess at other times

• For car, home, landlord, caravan, trailer and motorcycle policies:
  1. Log in to your account
  2. Select View policy
  3. Select View all details
  4. Scroll down to excess area
  5. Edit your excess
  6. Enter the date you want the change to start
  7. Select Update excess
  8. Click Submit.
• For all other policies, call 132 132.