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How can I change my number plate details?

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, or last renewed before 1 July 2024:

  1. Log in to your account
  2. Click View policy
  3. Scroll down to Plate number
  4. Click Edit
  5. Enter the new number plate and the date you would like the change to be effective from
  6. Click Continue
  7. Click Update my policy
  8. Click Return to Dashboard.

For all other policies:

  1. Log in to your account
  2. Click View policy
  3. Select View all details
  4. Click Edit car details
  5. Enter the date you want the change to take effect
  6. Update your rego and/or VIN number
  7. Click Submit.

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More FAQs

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, OR policies in NSW, QLD, TAS and the ACT last renewed before 1 July 2024

  1. Log in to your account
  2. Find your policy and select View policy
  3. Scroll down to Insured drivers and select Edit
  4. Select Add another driver
  5. Enter the new driver's details and click Confirm driver
  6. Check the new details are correct then select Continue
  7. If you need to make an additional payment to add this driver, enter your payment details and select Pay now (payments can take up to three business days to complete).

For all other policies

  1. Log in to your account
  2. Find your policy and select View policy
  3. Locate the asset you wish to change and select See more details
  4. Scroll to Edit listed drivers
  5. Enter the date you wish to add them from
  6. Click Add driver
  7. Enter the new driver’s details and click Save
  8. If you need to make an additional payment to add this driver, press Continue to payment and enter your payment details.
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