Where can I find my business insurance certificates and documents?

You can add a driver to your car insurance policy in your online account.

Adding a driver when you renew

1. Log in or register now
2. Find your policy and select Review renewal
3. Go to Listed drivers and select Change listed drivers
4. Follow the prompts to add a driver.

Adding a driver at any other time

1. Log in or register now
2. Find your policy and select View policy
3. Find your asset and select View all details
4. Go to Listed drivers and select Edit listed drivers
5. Follow the prompts to add a driver.

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You can receive some policy documents by email (like your Certificate of Currency and Certificate of Insurance).

You can change your preferences from post to email when you log in to your account.

1. Log in or register now
2. Select Settings
3. Select Change how you receive your policy documents and bills
4. Follow the prompts to change how you receive your policy documents and bills.

Learn more about switching to paperless in your state or territory

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When you buy your insurance, we'll email or post you a Certificate of Insurance. When you renew your insurance, your Certificate of Insurance will be included when we send you your renewal documents.

You can also view and download your Certificate of Insurance in your online account.

Downloading your Certificate of Insurance when you renew

For car, home, or landlord policies:

1. Log in or register now
2. Find your policy and select Review renewal
3. In the Renewal documents section, select Certificate of Insurance / Tax Invoice.

For boat, caravan, classic vehicle, motorcycle, motorhome, or trailer policies:

1. Log in or register now
2. Select the Documents page
3. Find your policy and select View documents
4. Find your Certificate of Insurance / Tax Invoice Renewal and select View document.

Downloading your Certificate of Insurance at any other time

1. Log in or register now
2. Select Documents page
3. Find your policy and select View documents
4. Find the document and select View document.

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1. Log in or register now
2. Click your policy from the dashboard
3. Follow the prompts.

You can request your Certificate of Currency in your online account.

1. Log in or register now
2. Select the Documents page
3. Find your policy and select View documents
4. Find the Certificate of Currency section and select Request documents
5. Follow the prompts to have your Certificate of Currency sent to you by email or post.

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A certified document is a copy signed and stamped by an authorised person who has checked it against the original document. In Australia, a range of authorised people in your community can complete this, including Medical Practitioners, Legal Practitioners, Court Officials, Justices of the Peace (JP), Full-time Primary or Secondary School Teachers, Pharmacists, Veterinarians and Police Officers.

To certify your documents:

1. Make copies of the original documents. If you don't have a photocopier, most newsagencies offer this service
2. Take the original documents, such as your driver's licence, the insured's driver's licence or evidence of death and your copies to an authorised person to sight, stamp and certify your copies as true and original

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To get a copy of your tax invoice sent to you by email for your motor, home or landlord policies:

1. Log into your account
2. Select Policy documents from the top dashboard
3. Select the relevant policy
4. In the Tax Invoice area, click the button to request your tax invoice
5. Your tax invoice will then be available for download in your account or emailed to you within 15 min

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