Income Protection Insurance
We don’t offer new Income Protection Insurance anymore
We stopped offering new Income Protection Insurance policies from 1 April 2021.
If you already have an Income Protection Insurance policy, there’s no change to your cover.
To talk to us about an existing policy, call us on 132 825 (8am–8pm, Mon–Fri).
How to claim
Call us on 1300 996 143 (8am–5:30pm Mon–Fri) to make a claim.
Our commitment to the Life Insurance Code of Practice
We fully support the work of the Financial Services Council in lifting the standards of insurer practices across the Life Insurance industry. We're committed to providing our customers with the best possible customer service standards. Find out more about our commitment to the Life Insurance Code of Practice.
If you would like to change the terms of your policy or if you are having trouble paying your premiums, we may be able to offer you financial hardship assistance. Please contact us on 132 825 (8am–8pm, Mon–Fri) to discuss the options that might be available to you depending on the type of policy you hold, such as stopping your premium payments for a short period of time, changing your benefit structure or cover amount or removing certain options.