We don’t offer new Income Protection Insurance anymore
We stopped offering new Income Protection Insurance policies from 1 April 2021.
If you already have an Income Protection Insurance policy, there’s no change to your cover. To see what’s covered, read the Product Disclosure Statement (PDS).
To talk to us about an existing policy, call us on 132 825 (8am–8pm, Mon–Fri).
How to claim
Call us on 1300 996 143 (8am–5:30pm Mon–Fri) to make a claim.
Our commitment to the Life Insurance Code of Practice
We fully support the work of the Financial Services Council in lifting the standards of insurer practices across the Life Insurance industry. We're committed to providing our customers with the best possible customer service standards. Find out more about our commitment to the Life Insurance Code of Practice.
Financial hardship
If you would like to change the terms of your policy or if you are having trouble paying your premiums, we may be able to offer you financial hardship assistance. Please contact us on 132 825 (8am–8pm, Mon–Fri) to discuss the options that might be available to you depending on the type of policy you hold, such as stopping your premium payments for a short period of time, changing your benefit structure or cover amount or removing certain options
Things you should know
The information on this website about NRMA Income Protection is general advice only and does not take into account your personal financial situation, needs or objectives. You should consider the Combined Product Disclosure Statement and Financial Services Guide and your own circumstances before deciding to purchase or to continue to hold NRMA Income Protection. NRMA Income Protection is promoted by IAL Life Pty Limited ABN 15 137 509 936 Authorised Representative No. 427847 of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260. From 1 April 2021 NRMA Income Protection will no longer be issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 and Involuntary Unemployment Cover will no longer be issued by St Andrew’s Insurance (Australia) Pty Limited ABN 89 075 044 656 AFSL 239649. IAL Life Pty Limited is a subsidiary of Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. Existing policies and claims will continue to be administered by TAL Direct under an agreement with the insurers, TAL Life Limited ABN 70 050 109 450 AFSL 237848 and for Involuntary Unemployment Cover, St Andrew’s Insurance (Australia) Pty Ltd ABN 89 075 044 656 AFSL 239649. All Life Insurance information on this website is provided by TAL Direct Pty Limited and IAL Life Pty Limited.