Income Protection Insurance

We don’t offer new Income Protection Insurance anymore

We stopped offering new Income Protection Insurance policies from 1 April 2021.

If you already have an Income Protection Insurance policy, there’s no change to your cover.

To talk to us about an existing policy, call us on 132 825 (8am–8pm, Mon–Fri).

How to claim

Call us on 1300 996 143 (8am–5:30pm Mon–Fri) to make a claim.

Our commitment to the Life Insurance Code of Practice

We fully support the work of the Financial Services Council in lifting the standards of insurer practices across the Life Insurance industry. We're committed to providing our customers with the best possible customer service standards. Find out more about our commitment to the Life Insurance Code of Practice.

Financial hardship

If you would like to change the terms of your policy or if you are having trouble paying your premiums, we may be able to offer you financial hardship assistance. Please contact us on 132 825 (8am–8pm, Mon–Fri) to discuss the options that might be available to you depending on the type of policy you hold, such as stopping your premium payments for a short period of time, changing your benefit structure or cover amount or removing certain options.

Things you should know

  1. NRMA Income Protection is promoted by IAL Life Pty Limited ABN 15 137 509 936, Authorised Representative No. 427847 of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). Products are issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 and, for Involuntary Unemployment Cover, St Andrew’s Insurance (Australia) Pty Ltd ABN 89 075 044 656 AFSL 239649 (the insurers). TAL Direct has been authorised under an arrangement with the insurers to enter into, vary or cancel insurance cover on behalf of the insurers as if it were the insurers.

    This information is general advice and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before acting on it or making a decision, you should consider whether the advice is appropriate for you having regard to your personal circumstances, and read the applicable Product Disclosure Statement (PDS) or Policy Document. The PDS and Policy Document contain important information which will help you understand the product, including what's covered and what's not covered. You can get a copy of your PDS or our Financial Services Guide (FSG) by calling us on 1300 996 143.