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Caravan insurance renewals and payments

Let’s help you renew your policy, pay an excess or manage your payments. Just have your policy number handy.

What would you like to do?

There are lots of ways to pay for your insurance 

Log in

Log in to your account to pay or renew your policy online.

Express pay online

Pay or renew your policy without logging in. Just enter your policy number and postcode. 

See more details about the payment methods we accept.

Pay or renew now
Over the phone

Call 131 144 with your policy number ready.

With BPAY

Log in to your online banking and go to BPAY bill payments. Enter the biller code and your reference number (find it next to the BPAY logo on your policy document). It can take up to three days for us to receive your BPAY payment. Call us to make a payment if it’s due sooner than that.

At a post office

Pay over the counter at an Australia Post Office.

Send payments by post

Complete the payment slip on your policy document and post it to:

NRMA Insurance
Reply Paid 9871
GPO Sydney NSW 2001

Visit your local NRMA branch

For available payment options and services, please refer to your local branch in NSW or ACT.

Need to check your details?

Log in to your account to check your policy details or update your contact info.

FAQs

Have a question? We can help

Can I change my sum insured?

Call us on 132 132 to talk about changing your sum insured.

Can I keep my holiday caravan at a caravan park for a couple of months?

Yes, you’re covered while your holiday caravan is registered. If your caravan is permanently kept at a caravan park you’ll need to let us know.

It’s easy to manage your payments

By logging into your online account, you can:

  • Change the way you pay
  • See your upcoming payments
  • Change payment date and frequency
  • Request a payment extension.

You can also call us on 132 132.

Log in to renew
FAQs

Have a question? We can help

What if I can’t make a payment on time?

If you’re having trouble making your payments, it’s important to let us know as soon as possible. You can log in to your account to request a payment extension. Or you can call us on 132 132 to talk about your options.

You can also find out more about our financial assistance.

Can I make regular payments using my credit card?

Yes, you can pay using direct debit from either your nominated bank account or credit card.

See what payment frequency and methods are available.

How do I cancel my policy?

You can call us on 132 132 to cancel your Boat Insurance.

If you want to cancel your policy because you can’t make your next payment, there might be things we can do to help so you can still keep your cover. We can discuss your options when you call to talk about cancelling your policy.

You can also find out more about our financial assistance.

How to pay an excess

Over the phone

Call 131 123 with your policy number ready. We only accept Visa and Mastercard.

With BPAY

Log in to your online banking and go to BPAY bill payments.

Enter the biller code 346197 and your reference number (find it next to the BPAY logo on your policy document).

NRMA Insurance app

Check your cover anytime, anywhere

Stay in control of your insurance with the NRMA Insurance app. Use the app to get a quote, check your policies, and make a payment or claim.