(a) our Privacy Policy;
(b) the NRMA Insurance app Terms of Use; and
(c) the NRMA Insurance Online Terms of Use
(together “the Safer Journeys Terms and Conditions”).
(a) have an active NRMA Insurance Online Account;
(b) have the latest version of the NRMA Insurance app installed on your mobile device;
(c) have joined Help Hub (and your Help Hub customer account remains active and has not been closed in accordance with the NRMA Insurance Online Terms of Use);
(d) follow the in-app instructions to ensure your mobile device settings enable Safer Journeys to operate.
(a) that all trade marks, copyright and other intellectual property rights of any nature in Safer Journeys together with the underlying software code are owned by us or our licensors. No right, title or interest is transferred to you;
(b) that the Safer Journeys feature comprises confidential information of NRMA Insurance and its licensors and must only be used in accordance with these Safer Journeys Terms and Conditions;
(c) to keep your NRMA Insurance app password or PIN secure and confidential;
(d) that you are solely responsible for your data and driving activity associated with your use of Safer Journeys;
(e) to use reasonable efforts to prevent unauthorised access to your NRMA Insurance app, and notify us if you become aware of such unauthorised access;
(f) that you may only use Safer Journeys in accordance with these Safer Journeys Terms and Conditions and applicable law;
(g) while we will use reasonable efforts to make Safer Journeys available at all times, Safer Journeys may be compromised, may not be error free, and use may be interrupted;
(h) your breach of this agreement or violation of the intellectual property rights granted in this agreement may cause us irreparable harm for which damages may not be an adequate remedy. Accordingly, we are entitled to seek injunctive relief in addition to any other remedies available at law or equity. The benefit of this clause extends to our licensor of telematics services.
(a) reverse engineer the Safer Journeys feature or use the feature in a service provider capacity;
(b) use Safer Journeys to store or transmit infringing, libelous or otherwise objectionable, unlawful or tortious material, or to store or transmit material in violation of third party rights;
(c) interfere with or dispute the integrity or performance of Safer Journeys;
(d) attempt to gain unauthorised access to Safer Journeys, its underlying technology, related systems or networks;
(e) access Safer Journeys to build a competitive service or product, or copy any feature, function or graphic for competitive purposes.
(a) you breach these Safer Journeys Terms and Conditions and (if that breach is capable of being remedied) you fail to remedy that breach within 7 (seven) days;
(b) if you act fraudulently or unlawfully in connection with your use of Safer Journeys; or
(c) the security or integrity of Safer Journeys is compromised in any way, it is not capable of being provided as reasonably anticipated due to any reason beyond our control (including due to security or technical issues, unlawful or fraudulent activity), or the provision of Safer Journeys is no longer permitted.
Last updated: 16 September 2025