What's included in my cover?

If your caravan or camper trailer is written off in its first two years and we agree to pay your claim as a total loss, then we may choose to replace it with a new one.

We cover your caravan for loss or damage caused by collision or crash, up to the agreed value of your policy.

We cover your caravan for loss or damage caused by theft, vandalism or accidental damage, up to the agreed value of your policy.

We cover your caravan for loss or damage caused by fire, storm or flood, up to the agreed value of your policy.

We pay up to $1,000 for contents inside your caravan that are lost of damaged as a result of an incident we cover.

We provide up to $20 million liability cover if use of your caravan causes property damage, death or injury to another person.

We cover one tow, and pay the reasonable storage costs for your caravan, if required as a result of an incident we cover.

We cover up to $500 for emergency repairs you need to arrange, as a result of an incident we cover.

We pay your reasonable temporary accommodation costs up to $100 a day, to a maximum of seven days, if you're 100km or more from your home, and we agree you can't live in your caravan as a result of an incident we cover.

We cover up to $300 for the cost of replacing food in your caravan or annexe (if you've chose this option) that is spoiled, as a result of an incident we cover.

 

Personalise your cover

Choose your optional add-ons for a little extra cover where you need it, such as additional contents cover.

Making the most of my policy

What discounts can I get?

Lay up cover allows you to reduce your cover and premium for up to 6 months, if you know you won't be using your touring caravan.

With our Loyalty Discount, the more eligible policies you have and the longer you stay with us, the more you can save.

Is the claims process easy?

Claim in 3 easy steps:

  1. You can make a claim 24/7, by calling us on 132 132
  2. We'll need to know a few details about the incident, such as where and when it happened
  3. We can help you find a suitable repairer to get a quote for repairs

More awesome benefits

Your caravan is insured for the agreed value for the life of your policy.

24/7 helpline assistance.

24/7 paperless claims service.

Still have a few questions?
Try our FAQs

If we agree to pay your claim and your caravan is damaged as a result of an incident, we'll pay the cost of one tow from the scene of the incident to the nearest repairer or a safe place.

For more information, refer to the Product Disclosure Statement (PDS)

You're automatically covered for items you or a family member owns, including:

  • Carpets or household goods
  • CDs, DVDs, tapes, records, game cartridges and discs, up to $1,000 in total
  • Clothing and personal belongings
  • Tools, including ones you or your family use in a trade or profession, up to $1,000 in total
  • Furniture and furnishings
  • Furs, curios, works of art and items containing gold or silver (other than jewellery, medals or coins) up to $500 in total
  • Jewellery and watches, up to $1,000 in total
  • Entertainment systems, stereos and televisions

The most we'll pay is $1,000 for any single item.

For more information, including what isn't covered under contents, refer to the Product Disclosure Statement (PDS)

If you want to use your touring caravan during the lay up period, then we'll only cover it for loss or damage if:

  • You tell us you're going to use it
  • We agree to cover you for that use
  • You pay us any additional premium that applies

You can choose the lay up cover option which maintains your cover at a reduced premium for those months you know you won't be using your touring caravan. You can choose lay up cover for up to 6months.

Your cover starts on the first day of the month you nominate as the beginning of the lay up period. It finishes on the last day of the month you choose as the end of the lay up period.

Fore more information on lay up cover, refer to the Product Disclosure Statement (PDS)

Yes, we cover anyone who has your permission to use your caravan.

An age excess will apply when the person driving the motor vehicle that's towing your caravan is under the age of 25.

Is there anything else I should know?

 

Read up on the
detailed info

 

Premium, Excess and
Discount Guide