Am I covered if my car or caravan is used for a vehicle sharing service like Drive mate?

You can give other NRMA Insurance customers the ability to view your personal information and your policies, as well as take out new policies on your behalf. You can choose exactly what they can see and change, and you can change or remove their access any time. They won't be able to purchase new policies or make changes to your personal information, except by calling us on 132 132 and passing a 5-point ID check.

Here's what you need to do to grant permission to other NRMA Insurance customers:

1. Log in to your account
2. Go to Settings
3. Click Give shared access on the Shared access tile
4. Enter their email address or mobile number
5. Click Next
6. Click Yes to confirm access or Search again.

Yes. We cover anyone who has your permission to use your caravan and keeps to the terms of your policy. However, your excess may be affected. See the Premium, Excess and Discounts Guide for your Caravan policy

For more information on what's covered, what's not and terms and conditions, read the Product Disclosure Statement (PDS) on our policy booklets page.

Important note: If you're planning to rent out your caravan, you'll need to let us know beforehand.

We can cover you for ridesharing. You'll need to tell us the number of hours you're ridesharing, and pay any extra premium. The maximum is 10 hours per week.

Can other drivers use my car for ridesharing?

Yes, but you may have to pay an additional excess if something happens when they're driving the car.

Also, keep in mind that the maximum time your car can be used for ridesharing is 10 hours per week. This is the combined total for all drivers who use your car.

For more information about what's covered, what's not and terms and conditions, read the Product Disclosure Statement (PDS) on our policy booklets page.

Important note for customers in NSW, Queensland, Tasmania and the ACT:

If your policy was

• First purchased before 21 April 2024 and not yet renewed
• Last renewed before 1 July 2024

your cover will be different. Call us on 132 132.

You should only drive your car, motorcycle or scooter if it's in a condition that's safe for you and any passengers. Don't drive your vehicle if:

• The lights or brakes aren't working
• It's difficult to get in or out
• The bodywork is damaged and could cause injury or interfere with driving
• There are leaking fluids or signs of engine damage.

If your vehicle isn't safe to drive (after an incident we cover) and your policy covers towing, call us 24/7 on 132 132 and we'll arrange a tow for you.

To see what's covered by your policy, read the Policy Disclosure Statement (PDS) on our policy booklets page.

If you live in a house that's a share house you can either take out a policy as a group and all be listed on the policy or you can take out your own policy.

We only provide cover for the contents that are owned by the people that are listed on the policy. The amount you want to insure for should represent those items.