Are my protective motorcycle or scooter gear and personal items covered?

You can apply for an International Driving Permit online through the NRMA*. If you need it urgently, you can use the Priority Service by applying in person at any Service NSW centre.

* National Roads and Motorists' Association Limited, ABN 77 000 010 506, trading as the NRMA, is a separate and independent company from Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. “NRMA” provides Roadside Assistance Membership, the “My NRMA Rewards app” and other road, travel and rewards products and services.

There are a few different ways to cancel your policy depending on which policy you have.

Car insurance

You can cancel your car insurance in the NRMA Insurance App. You can also cancel your car insurance by logging into your online account and then:

• Finding your policy and select View Policy
• Going to the Cancel Policy section and select Cancel Policy.

Green Slip

To cancel your Green Slip, see How do I cancel my NSW CTP Green Slip?.

Other policies

To cancel any other policy, contact us.

SGIO or SGIC customers

If you’re an SGIO or SGIC customer:

• Talk to us on web chat, or
• Call us on 133 233.

Don't have the app?

If you don’t have the app, you can:

• Download on the App Store, or
• Get it on Google Play.

General contents held in storage can be covered under your Contents Insurance policy if you inform us before moving your items into storage and if our acceptance criteria are met.

Read the Product Disclosure Statement (PDS) on our policy booklets page for information on items not covered while in storage.

Please note that Valuable contents are not covered while in storage.

This depends on the types of items that you're claiming for.

Contents items such as electrical items generally are referred to a specialist supplier that can assist in the replacement process.

We can also sometimes choose to settle you with a store credit or cash settlement and where possible, repair or restore content items.

You can take out insurance at any age.

However, the person taking out the insurance policy (who's listed on the policy) must have a legal or financial interest in what's being covered.

If your contents are lost or damaged as a result of an event we have agreed to cover, you'll be covered up to $1,000.

You can also opt to increase your contents cover. If you choose to increase your contents cover above $1,500, the most we'll pay for a single item is $1,500.

The contents we cover must be used solely in your boat, and includes:

• Household items and appliances
• Portable navigation equipment
• Driving equipment (while not in use)
• Fishing equipment (while not in use)
• Waterskiing equipment (while not in use).

Contents we don't cover include:

• Portable electronic items and accessories, phones and cameras
• Cash, jewellery, watches and personal effects
• Fuel
• Food, Drinks, Medicines or Bait
• Sporting equipment such as sailboards and surfboards
• Contents solely used on your boat tender.

If your claim is for theft, attempted theft, or vandalism, you won't be covered if your items were not in a lockable cabin or compartment at the time of the incident, or if there was no proof of forced entry into the locked cabin/compartment.

Important note for customers in NSW, Queensland, Tasmania and the ACT:

If your policy was

• First purchased before 21 April 2024 and not yet renewed
• Last renewed before 1 July 2024

your cover will be different. Call us on 132 132.

For more information about contents cover, read the Product Disclosure Statement (PDS).

For information about what to do before, during and after a cyclone, storm, flood or bushfire to protect your home and belongings visit our severe weather page.

If you have a Comprehensive or Comprehensive Plus policy and there's been loss or damage to your car (as a result of an incident we cover), you're covered for:

• Personal items (up to $1,000)
• Baby capsules and child seats
• Tools of trade (up to $1,500, provided you can show us you've been using your tools to earn income).

If you have a Comprehensive Basics policy, you're covered for baby capsules and child seats, but no other personal items. For more information about what's covered, what's not and terms and conditions, read the Product Disclosure Statement (PDS) on our policy booklets page.

Important note for customers in NSW, Queensland, Tasmania and the ACT:

If your policy was

• First purchased before 21 April 2024 and not yet renewed
• Last renewed before 1 July 2024

your cover will be different. Call us on 132 132.

• We can organise for most items to be repaired or replaced through our suppliers
• We'll arrange for items to be replaced and have them delivered to your home
• We can also provide you with a store credit card for one of our suppliers, or send the funds to you

When we replace goods for you we consider the original item and its specifications.

If that same item is available we'll attempt to source this as a replacement for you.

If the same item isn't available we'll attempt to obtain a replacement that's equivalent to the item based on the features and specifications of the product.