What should my sum insured be for and electric vehicle (EV), hybrid or plug-in-hybrid vehicle (PHEV)?

Your sum insured represents the replacement price of your car, including the value of any legal modifications and on-road costs (like registration and CTP Insurance). You can choose agreed value or market value to insure your car.

If your car is covered for an agreed value, your sum insured can be found on your Certificate of Insurance under the policy summary area. You can also log in to your account.

Agreed value is an amount of cover that you choose for your car (from a range we give you). The agreed value includes:

• Any modifications, options or accessories that are attached to your vehicle
• GST
• Registration and any CTP Insurance
• Other on-road costs.

When making any decisions about your policy, you should read the Product Disclosure Statement (PDS) on our policy booklets page.

Yes. As long as it meets our standard acceptance criteria, you can cover your electric motorcycle under our motorcycle policies.

Our Comprehensive Basics, Comprehensive and Comprehensive Plus Car policies cover your battery for loss or damage caused by a covered incident (such as fire, collision, crash, theft, attempted theft or storm). However, mechanical, structural, electrical, hydraulic or electronic breakdown or failure are not covered under our policies.

For example, if your battery is damaged due to a collision or crash it may be covered. However, we don’t cover your battery if it breaks down due to wear and tear.

If you’re eligible for a hire vehicle after a covered incident and take up this option, we’ll arrange the hire vehicle through one of our preferred suppliers. This may not be an EV, hybrid or PHEV vehicle.

Yes – as long as they meet our standard acceptance criteria. We generally cover standard-spec EV, hybrid and PHEV vehicles.

Our Comprehensive Basics, Comprehensive and Comprehensive Plus Car policies do not cover charging stations in your home. However, your home charging station may be covered under an NRMA Home Building policy, provided it’s permanently wired in, and suffers loss or damage caused by a covered event during the period of insurance.

The charging cable that comes with your car from the manufacturer is considered to be part of the vehicle. This means it’s covered by our Comprehensive Basics, Comprehensive and Comprehensive Plus Car policies, for loss or damage caused by a covered event.

Whether you have an electric vehicle (EV), hybrid or plug-in-hybrid vehicle (PHEV) vehicle, we can cover your vehicle for loss or damage caused by a covered event with our comprehensive car and motorcycle policies.

Market value means the value of your car just before an incident (like if your car's stolen or damaged in a fire). It's the maximum amount we'll pay when you make a claim (if you have a market value policy).

We work out the market value when you make a claim. We use things like local market prices, your car's age, its condition, and any modifications or accessories.

This is different to agreed value, which is where you choose the amount to insure your car for (from a range we give you).