If I’m eligible for a hire vehicle after a covered incident, can I select an EV, hybrid or PHEV hire car?

If an incident is your fault:

• Comprehensive Plus: Automatically included
• Comprehensive: Available as an option
• Comprehensive Basics: Not available
• Third Party Fire and Theft: Not available
• Third Party Property Damage: Not available

If the incident is not your fault:

• Comprehensive Plus: Automatically included
• Comprehensive: Automatically included
• Comprehensive Basics: Not available
• Third Party Fire and Theft: Not available
• Third Party Property Damage: Not available

For Classic Car policies

Hire car after an incident is available as an option for new and renewing Classic Car policies. If this option is chosen, a hire car is available after any incident we cover, whether or not the incident is your fault.

For more information, see our Product Disclosure Statement.

Yes – as long as they meet our standard acceptance criteria. We generally cover standard-spec EV, hybrid and PHEV vehicles.

Our Comprehensive Basics, Comprehensive and Comprehensive Plus Car policies do not cover charging stations in your home. However, your home charging station may be covered under an NRMA Home Building policy, provided it’s permanently wired in, and suffers loss or damage caused by a covered event during the period of insurance.

The charging cable that comes with your car from the manufacturer is considered to be part of the vehicle. This means it’s covered by our Comprehensive Basics, Comprehensive and Comprehensive Plus Car policies, for loss or damage caused by a covered event.

If you’ve chosen an Agreed Value policy, this value is the amount we agree to insure your vehicle for that is shown on your Certificate of Insurance. If you’ve chosen a Market Value policy, then we assess the value of your vehicle immediately prior to the incident you are claiming for (or at the time of any claim under the 'Lifetime repair guarantee' additional benefit), using local market prices and considering your vehicle’s age and condition. Both agreed and market values include any modifications, options or accessories to your vehicle, along with GST, registration and any compulsory third party insurance and other on-road costs.

There is no difference in cover between EV, hybrid, PHEV and petrol cars.