- These terms and conditions (“Offer Terms and Conditions”) apply to the NRMA Insurance ‘$100 Virtual Visa Gift Card Business Insurance Valued Customer Offer’ (“Offer”). Eligible Recipients (see paragraph 5) agree to be bound by these Offer Terms and Conditions.
- The promoter is Insurance Australia Limited ABN 11 000 016 722, trading as NRMA Insurance (Tower Two, Darling Park, 201 Sussex Street, Sydney NSW 2000) (“Promoter” or “NRMA Insurance”). The Promoter has engaged Digital Glue Australia Pty Ltd ABN 36 127 466 899 (Level 5, 36 Grosvenor St, Sydney NSW 2000 Australia) (“Digital Glue”), to undertake the fulfilment of the Gift Cards (see paragraph 10).
- Subject to these Offer Terms and Conditions, for the Offer to apply, an Eligible Recipient must provide NRMA Insurance with a valid email address (or confirm a valid email address already on file with NRMA Insurance).
- This Offer is only available to select customers with an existing NRMA Business Insurance, NRMA Professional Indemnity Insurance or NRMA Information and Communications Technology Liability Insurance policy who have been directly contacted by NRMA Insurance with regards to the Offer (“Eligible Recipient”).
- Under this Offer, Eligible Recipients will receive a $100 Virtual Visa Gift Card (“Gift Card”), if they provide a valid email address to NRMA Insurance.
- Limit of one (1) Virtual Visa Gift Card per person.
- This Offer does not impact any offers, points, rewards and benefits that you may be eligible for in connection with the NRMA Insurance Help Hub Rewards Program.
- By providing a valid email address (or confirming one already on file with NRMA Insurance), the Eligible Recipient agrees:
a. to receiving an email to that email address about the Gift Card (whether from NRMA Insurance or Digital Glue or their agents); and
b. that such email will not contain an unsubscribe link.
- Once an Eligible Recipient has provided or confirmed their valid email address, NRMA Insurance, via Digital Glue, will email that email address within 14 days to confirm that they have qualified and will be given a unique claim code (“Unique Claim Code”) and instructions on how to redeem the Gift Card. The eligible recipient must redeem the Gift Card within 90 days of receiving the email from Digital Glue.
- Each Eligible Recipient acknowledges that the Gift Card can only be used where Prepaid Visa gift cards are accepted and processed electronically. Each Eligible Recipient acknowledges that they must comply with the relevant Gift Card vendor’s terms and conditions, which include the following:
a. full Gift Card terms and conditions can be found here: https://activgiftcard.com.au/terms-conditions/ (“Gift Card Terms of Use”). Subject to the Gift Card Terms of Use, it cannot be used for certain transactions, including at financial institutions or ATMs;
b. the preloaded credit on the Gift Card will expire in accordance with the expiry date in the Gift Card Terms of Use;
c. the Gift Card cannot be redeemed for cash, reloaded, or be replaced after expiry and is not legal tender, an account card, a credit or security;
d. any dispute about goods or services purchased with the Gift Card should be resolved in accordance with the Gift Card Terms of Use and/or with the relevant retailer and not NRMA Insurance; and
e. please refer any Gift Card transaction enquiries to support@nrma.iag-rewards.com. Neither NRMA Insurance nor Digital Glue is able to reverse any approved transactions on the Gift Card.
- Subject to the Gift Card Terms of Use, the Gift Card is not transferable or exchangeable. NRMA Insurance and/or Digital Glue may subject Gift Cards to verification and security checks in its absolute discretion.
- EXCEPT FOR ANY LIABILITY THAT CANNOT BE EXCLUDED BY LAW (IN WHICH CASE THAT LIABILITY IS LIMITED TO THE MINIMUM ALLOWABLE BY LAW), AND SUBJECT TO CLAUSES 16 AND 17, OUR LIABILITY IS LIMITED TO $100.
- TO THE EXTENT PERMITTED BY LAW, NRMA INSURANCE (INCLUDING ITS OFFICERS, EMPLOYEES AND AGENTS) EXCLUDES ALL LIABILITY (INCLUDING NEGLIGENCE), FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.
- NRMA Insurance is not liable for any tax liability incurred by an Eligible Recipient as a result of their participation in the Offer.
- Nothing in these Offer Terms and Conditions restrict, exclude, modify or purport to restrict, exclude or modify any statutory consumer rights under any applicable law, including the Competition and Consumer Act 2010 (Cth) or the Australian Securities and Investments Commission Act 2001 (Cth).
- For the avoidance of doubt, clauses 13 to 14 do not modify or otherwise affect NRMA Insurance’s potential liability under any insurance policies NRMA Insurance may enter into with you, including Eligible Policies entered into pursuant to this Offer.
- NRMA Insurance reserves the right to withdraw or substitute all or part of this Offer with another offer of equal or greater value at NRMA Insurance’s sole discretion. Eligible Recipients who previously took up the Offer will not be entitled to any additional compensation in the event that the Gift Card has been substituted at equal or greater value at a later time.
- Once the Gift Card has been despatched via email, NRMA Insurance and Digital Glue will not be responsible for and will be discharged for any delay or failure to deliver the Gift Card.
- NRMA Insurance is not responsible for any undelivered emails due to an Eligible Recipient’s spam filters or email settings.
- To determine an Eligible Recipient’s eligibility for the Offer, NRMA Insurance may request, at its discretion (acting reasonably), proof of identity, residency and eligibility. In the event that an Eligible Recipient cannot provide suitable proof, they may forfeit the Offer in whole and no substitute will be offered. NRMA Insurance reserves the right to disqualify any person that seeks to gain an unfair advantage or to manipulate this Offer.
- NRMA Insurance (subject to State and Territory legislation) reserves the right to amend, cancel or suspend this Offer in circumstances where an event beyond the reasonable control of NRMA Insurance corrupts or affects the administration, security, fairness, integrity or proper conduct of this Offer.
- Personal information is being collected by Digital Glue and NRMA Insurance for the purpose of conducting and promoting this Offer, and to assist NRMA Insurance to improve its services. By accepting these Offer Terms and Conditions, each Eligible Recipient consents to the storage and use of their personal information by Digital Glue in accordance with its privacy policy (at https://blackhawknetwork.com/au-en/privacy-policy) and by NRMA Insurance in accordance with its privacy policy (at https://www.nrma.com.au/privacy). If the personal information is not provided, you may not be able to participate in this Offer. Each privacy policy also contains information about how individuals may access, update or correct their information, how individuals may complain about the treatment of their personal information, and how each of NRMA Insurance and/or Digital Glue (as applicable) will deal with such a complaint.
- NRMA Business Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. To see if a product is right for you, always consider the Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available from nrma.com.au.
