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Motorcycle insurance renewals and payments

Let’s help you renew your policy, pay an excess or manage your payments. Just have your policy number handy.

What would you like to do?

There are lots of ways to pay your insurance 

Log in

Log in to your account to pay or renew your policy online.

Express pay online

Pay or renew your policy without logging in. Just enter your policy number and postcode. 

See more details about the payment methods we accept.

Pay or renew now
Over the phone

Call 131 144 with your policy number ready.

With BPAY

Log in to your online banking and go to BPAY bill payments. Enter the biller code and your reference number (find it next to the BPAY logo on your policy document). It can take up to three days for us to receive your BPAY payment. Call us to make a payment if it’s due sooner than that.

At a post office

Pay over the counter at an Australia Post Office.

Send payments by post

Complete the payment slip on your policy document and post it to:

NRMA Insurance
Reply Paid 9871
GPO Sydney NSW 2001

Visit your local NRMA branch

For available payment options and services, you can visit one of our branches in NSW and the ACT.

Need to check your details?

Log in to your account to check your policy details or update your contact info.

FAQs

Have a question? We can help

What’s the difference between an agreed value and market value policy?

Agreed value is the amount that we agree to insure your motorcycle for. The agreed value includes:

  • Any modifications, options or accessories that are attached to your vehicle
  • GST
  • Registration and any CTP insurance
  • Other on-road costs.

Market value is our assessment of the value of the motorcycle, at the time of a claim. To assess the value, we use things like local market prices, and the age and condition of your vehicle. The market value includes:

  • Any modifications, options or accessories that are attached to the vehicle
  • GST
  • Registration and any CTP Insurance
  • Other on-road costs.

Market value is only available for our Comprehensive Motorcycle Insurance policy, and is only used for Third Party Property Damage Motorcycle Insurance when we are calculating loss under the ‘Uninsured motorist damage’ additional benefit.

How do I update my details?

You can call us on 132 132 if you need to update your contact details or the address on your policy.

How can I update my policy?

To discuss the changes you want to make, call us on 132 132.

It’s easy to manage your payments

By logging into your online account, you can:

  • Change the way you pay
  • See your upcoming payments
  • Change payment date and frequency
  • Request a payment extension.

You can also call us on 132 132.

Log in to renew
FAQs

Have a question? We can help

What if I can’t make a payment on time?

If you’re having trouble making your payments, it’s important to let us know as soon as possible. You can log in to your account to request a payment extension. Or you can call us on 132 132 to talk about your options.

You can also find out more about our financial assistance.

Can I make regular payments using my credit card?

Yes, you can pay using direct debit from either your nominated bank account or credit card.

See what payment frequency and methods are available.

How do I cancel my policy?

You can call us on 132 132 to cancel your motorcycle insurance.

If you want to cancel your policy because you can’t make your next payment, there might be things we can do to help so you can still keep your cover. We can discuss your options when you call to talk about cancelling your policy.

You can also find out more about our financial assistance.

How to pay an excess

Over the phone

Call 131 123 with your policy number ready. We only accept Visa and Mastercard.

With BPAY

Log in to your online banking and go to BPAY bill payments.

Enter the biller code and your reference number (find it next to the BPAY logo on your policy document).

NRMA Insurance app

Check your cover anytime, anywhere

Stay in control of your insurance with the NRMA Insurance app. Use the app to get a quote, check your policies, and make a payment or claim.