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NRMA Security for Help Hub Customers – offer terms and conditions

The NRMA Security for Help Hub Customers offer (the “Offer”) is only available to NRMA Insurance customers who have accessed and used Help Hub.

Under this Offer, the following discounts are available:

  • 30% discount off the value of the invoice (before GST) for the purchase and installation of a new monitored NRMA Home Security alarm or CCTV system, using Ajax hardware. The 30% discount does not apply to any NRMA Security ongoing monitoring or patrol response services.
  • 25% discount off the value of the invoice (before GST) for the purchase and installation of a new monitored NRMA Home Security alarm or CCTV system, using any non-Ajax hardware available from NRMA Security. The 25% discount does not apply to any NRMA Security ongoing monitoring or patrol response services.

The Offer is available for quotes provided by NRMA Security by 31 March 2026 for the purchase and installation of a new monitored NRMA Home Security alarm or CCTV system (a “Quote”).

Quotes are only valid for 30 days. Installation of the new monitored NRMA Home Security alarm or CCTV system must occur within 90 days of the date the Quote was issued to be eligible for the Offer.

This Offer is only available in metro areas within ACT, NSW, QLD, SA and WA that are served by NRMA Security technicians. Properties in rural or remote areas may not be served – please check at the time of calling for a Quote.

The promo code advertised in the NRMA Insurance website via the Rewards tab in Online Account or the NRMA Insurance app must be mentioned at the time of obtaining a Quote over the phone by calling NRMA Security on 132 553 to be eligible for the Offer.

Offer is not transferable for cash and cannot be used in conjunction with any other offer.

NRMA Security reserves the right to withdraw or substitute all or part of this Offer with another offer of equal or greater value at NRMA Security’s sole discretion. You will not be entitled to any additional compensation in the event that the Offer has been substituted at equal or greater value.

NRMA Security (subject to State and Territory legislation) reserves the right to amend, cancel or suspend this Offer in circumstances where an event beyond the reasonable control of NRMA Security corrupts or affects the administration, security, fairness, integrity or proper conduct of this offer. 

Standard NRMA Security Monitoring and Equipment terms and conditions apply.

NRMA Security services are provided by HSC Home Security Pty Ltd ABN 72 639 956 460, NSW Master Licence No. 000105649, ACT Master Licence No. 17502691, QLD Security Firm Licence No. 4412482, WA Security Licence No. 79272, SA Security Licence No. ISL 304966.