Hearing impaired services

TTY Service

Call 133 677
TTY via National Relay Service, ask for 132 132
7am-10pm

TTY Direct

Call 1300 768 361
Hearing impaired service, ask for NRMA Insurance
11am-8pm Mon-Fri

Web Chat

You can live chat with one of our consultants
8am-8pm Mon-Fri, 9am-5pm Sat-Sun

This functionality can be accessed using the Self Service Centre or at any time when obtaining any product quote.

Self Service Centre

If you're an existing customer, you can make changes to your policies and personal details in the Self Service Centre