Hearing impaired services

TTY Service

Call 133 677
TTY via National Relay Service, ask for 132 132
7am–10pm

TTY Direct

Call 1300 768 361
Hearing impaired service, ask for NRMA Insurance
11am–8pm, Mon–Fri

Web chat

You can live chat with one of our consultants
8am–8pm, Mon–Fri and 9:30am–6:30pm, Sat–Sun

This functionality can be accessed through your account or at any time when obtaining any product quote.

Self Service Centre

If you're an existing customer, you can make changes to your policies and personal details in your account.