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An unidentified or uninsured vehicle caused the accident, what should I do?

  • If you were injured in a motor incident that was caused by a vehicle and you didn't get any details, or if the vehicle isn't insured, you may still be able to claim. You'll need to contact the State Insurance Regulatory Authority (SIRA) CTP Assist on 1300 656 919
  • For vehicles registered in another state, you'll need to contact the relevant CTP regulatory authority in that state to find out details of the CTP insurer
  • If you're not sure which vehicle caused the accident, you can call the SIRA CTP Assist on 1300 656 919

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If the other driver's vehicle is registered in NSW, you can look up the CTP insurer for a vehicle online by using Service NSW Check registration

If the vehicle is registered in another state or territory, contact the State Insurance Regulatory Authority (SIRA)

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For assistance in determining who was at-fault and how to claim, contact the State Insurance Regulatory Authority (SIRA) CTP Assist on 1300 656 919

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If the vehicle is registered in NSW, you can look up the CTP insurer for a vehicle by using Service NSW Check registration

If the vehicle is registered in another state or territory, contact the State Insurance Regulatory Authority (SIRA)

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You don't need to lodge a claim yourself. The injured person or a close relative needs to complete the Accident notification form or Personal injury form and submit it to us. For more information on our claims form, visit our CTP injury claims page

You need to provide these details to the injured person:

  • Your registration number and vehicle make
  • The state or territory where your vehicle is registered
  • Vehicle make
  • Your full name and phone number
  • The vehicle owner's full name
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