How do I find out who the CTP insurer for a vehicle is?

It's important to know if your policies are current, paid and up to date. If not, you may not be covered. To make sure a policy is current:

1. Log in to your account
2. Look to see if your policy is listed
3. See if it's marked cancelled or inactive.

If you can't see your policy – or it's cancelled or inactive – you may not be covered. Contact us immediately.

Unpaid policies might still be listed, even if you're no longer covered. Make sure your policies are paid on time, so you don't lose coverage.

You can also contact us to see if a policy is current.

If the other driver's vehicle is registered in NSW, you can look up the CTP insurer for a vehicle online by using Service NSW Check registration

If the vehicle is registered in another state or territory, contact the State Insurance Regulatory Authority (SIRA)

For assistance in determining who was at-fault and how to claim, contact the State Insurance Regulatory Authority (SIRA) CTP Assist on 1300 656 919

You can easily register for an online account now.

Yes. If you want to see what your individual policies cover, you can log into your account and select the policy you're interested in.

An Authority to Act is a document that provides another person with authority to act on your behalf.

This is different from a Power of Attorney as it isn't defined as a legal document.

An authority to act is also for a single occasion rather than ongoing authority across multiple matters.

The name on your CTP policy should match the name on your car registration.

If more than one name must be on your CTP Green Slip, the registered owner must be listed first.

• If you were injured in a motor incident that was caused by a vehicle and you didn't get any details, or if the vehicle isn't insured, you may still be able to claim. You'll need to contact the State Insurance Regulatory Authority (SIRA) CTP Assist on 1300 656 919
• For vehicles registered in another state, you'll need to contact the relevant CTP regulatory authority in that state to find out details of the CTP insurer
• If you're not sure which vehicle caused the accident, you can call the SIRA CTP Assist on 1300 656 919

Your NSW CTP Green Slip premium is calculated based on a number of factors about you and your vehicle, some of which are set by The NSW State Insurance Regulatory Authority (SIRA) including:

• The type of vehicle you drive
• Where your vehicle is garaged

We apply additional risk factors, including:

• Age of youngest driver using the vehicle
• Vehicle age
• Vehicle use (private or commercial)
• At-fault motor claim in last 2 years
• Demerit points
• Years of relationship
• Other motor vehicle insurance
• Vehicle safety features e.g. weight, brakes etc

While some pension concession card holders may be eligible for automatic registration renewal, this isn't always the case.

It's best to contact Service NSW on 132 213 or visit their website to confirm that your registration has been renewed.