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Can I access my account on my mobile phone?

Yes, you can access your account using your smart phone.

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Pay online now

Pay online at Access Canberra.
 

Pay at a Post Office (renewals only)

Pay over the counter at an Australia Post Office.
 

Access Canberra Service Centre

Pay over the counter at an Access Canberra Service Centre.

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You can give other NRMA Insurance customers the ability to view your personal information and your policies, as well as take out new policies on your behalf. You can choose exactly what they can see and change, and you can change or remove their access any time. They won't be able to purchase new policies or make changes to your personal information, except by calling us on 132 132 and passing a 5-point ID check.

Here's what you need to do to grant permission to other NRMA Insurance customers:

  1. Log in to your account
  2. Go to Settings
  3. Click Give shared access on the Shared access tile
  4. Enter their email address or mobile number
  5. Click Next
  6. Click Yes to confirm access or Search again.
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Yes. If you want to see what your individual policies cover, you can log into your account and select the policy you're interested in.

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An Authority to Act is a document that provides another person with authority to act on your behalf.

This is different from a Power of Attorney as it isn't defined as a legal document.

An authority to act is also for a single occasion rather than ongoing authority across multiple matters.

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Due to the registration process, your personal information is very secure. Only a registered user who has been identified can access information about their own policies.

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