What's a cover note and do you offer them?

There are a few different ways to cancel your policy depending on which policy you have.

Car insurance

You can cancel your car insurance in the NRMA Insurance App. You can also cancel your car insurance by logging into your online account and then:

• Finding your policy and select View Policy
• Going to the Cancel Policy section and select Cancel Policy.

Green Slip

To cancel your Green Slip, see How do I cancel my NSW CTP Green Slip?.

Other policies

To cancel any other policy, contact us.

SGIO or SGIC customers

If you’re an SGIO or SGIC customer:

• Talk to us on web chat, or
• Call us on 133 233.

Don't have the app?

If you don’t have the app, you can:

• Download on the App Store, or
• Get it on Google Play.

It's always a good idea to let us know if you've sold your vehicle. By telling us you've sold your vehicle, we can let you know if you're entitled to a refund of any unused premium, should you choose to cancel your policy at that time.

You can cancel your policy online, or by calling us on 132 132.

If you currently insure your home and contents and you're selling to move into a new home, we cover your new home for a certain period of time (from when you enter the contract to buy it) and your current home.

From the time you sign the contract to buy your new permanent home, your interest in that home is covered up to the value of the deposit. You're covered until the contract settlement date, the date the contract's terminated, or for 90 days after you enter into the contract (whichever's first).

If you have Contents Insurance, your contents are covered at both your current and new home for up to 14 days.

We also cover items being moved to your new home if they're damaged by certain events while in transit, up to a total of $10,000.

You'll need to give us the details of your new home within 14 days from when you start moving.

To learn more about what you're covered for, read the Product Disclosure Statement (PDS) on our policy booklets page, or call us on 132 132.

Important note for customers in NSW, Queensland, Tasmania and the ACT:

If your policy was

• First purchased before 21 April 2024 and not yet renewed
• Last renewed before 1 July 2024

your cover will be different. Call us on 132 132.

We'll pay reasonable accommodation costs if your holiday caravan can't be used or lived in and you're more than 100km from your home (up to $1,000).

Or, if you have advised us you permanently live in your caravan, we can agree to cover temporary accommodation costs (up to $125 per day, up to $5,000) while your caravan is repaired or until your claim is settled (whichever comes first).

For more information, see our Product Disclosure Statements.

Important note for customers in NSW, Queensland, Tasmania and the ACT:

If your policy was

• First purchased before 21 April 2024 and not yet renewed
• Last renewed before 1 July 2024

your cover will be different. Call us on 132 132.

To find information on your closest branch, use the branch locator on the contact us page.

We can cover you for ridesharing. You'll need to tell us the number of hours you're ridesharing, and pay any extra premium. The maximum is 10 hours per week.

Can other drivers use my car for ridesharing?

Yes, but you may have to pay an additional excess if something happens when they're driving the car.

Also, keep in mind that the maximum time your car can be used for ridesharing is 10 hours per week. This is the combined total for all drivers who use your car.

For more information about what's covered, what's not and terms and conditions, read the Product Disclosure Statement (PDS) on our policy booklets page.

Important note for customers in NSW, Queensland, Tasmania and the ACT:

If your policy was

• First purchased before 21 April 2024 and not yet renewed
• Last renewed before 1 July 2024

your cover will be different. Call us on 132 132.

Yes, you're covered under Home Buildings Insurance for the reasonable costs of temporary accommodation for you, your family and your pets if we agree you can't live in your home.

If you're a tenant and have a Home Contents policy with us, we'll cover reasonable extra rent costs for your temporary accommodation.