Do I have to tell you if I've sold my vehicle?

There are a few different ways to cancel your policy depending on which policy you have.

Car insurance

You can cancel your car insurance in the NRMA Insurance App. You can also cancel your car insurance by logging into your online account and then:

• Finding your policy and select View Policy
• Going to the Cancel Policy section and select Cancel Policy.

Green Slip

To cancel your Green Slip, see How do I cancel my NSW CTP Green Slip?.

Other policies

To cancel any other policy, contact us.

SGIO or SGIC customers

If you’re an SGIO or SGIC customer:

• Talk to us on web chat, or
• Call us on 133 233.

Don't have the app?

If you don’t have the app, you can:

• Download on the App Store, or
• Get it on Google Play.

Before you cancel your CTP Green Slip, you need to cancel your vehicle’s NSW registration.

Once this is done, complete our CTP cancellation form, then:

• Email it to ctpaccountspayable@iag.com.au, or
• Post it to us at the address shown on the form.

Otherwise, call us on 1800 882 364 or visit your nearest branch.

In general, you'll need to call us on 132 132 in order to change the car on your motor policy.

When your car is sold, your NSW CTP Green Slip transfers to the new owner, so there's no balance to be refunded.

Cover notes are temporary insurance contracts that are offered until a full insurance policy is issued.

We don't offer cover notes. However, if you take out a policy with us, we provide a 21 day cooling off period in case you change your mind.

The amount that your car is insured for includes all on-road costs, which means that when we pay you we remove these costs from your settlement amount.

You can apply to Service NSW and your CTP insurer for refunds of these costs.

Any CTP refunds have to happen after the car registration is cancelled.