We've been helping Australians for 100 years

National Broadband Network

Better broadband means better home security

When the National Broadband Network becomes available to your home or business, NRMA are committed to offering customers the option to upgrade their current security alarms to wireless alarm monitoring.

To find out when the NBN will be available at your home or business, visit the NBN Co website and check your address.

What are the benefits of wireless alarm monitoring?

The benefits of wireless back-to-base alarm monitoring include:

  • A wireless communicator that easily integrates into your existing alarm equipment
  • Communication via a secure mobile network
  • More secure than traditional monitoring as no risk of your phone line being cut
  • Cheaper line rental costs, as no phone line is required for the alarm system to send signals back to our monitoring room.

What happens if the NBN has not been upgraded in my area yet?

NRMA will continue your normal back to base monitoring services until NBN is available at your premises. Once the broadband network at your premises has been upgraded you will have the option to arrange for our team of expert technicians to upgrade your existing alarm.

For more information regarding the NBN, please visit the NBN Co website.

Things you should know

NRMA Security is not available in the Northern Territory, Tasmania and Australian Capital Territory.

NRMA Security is provided by HSC Home Security Pty Ltd, ABN 72 639 956 460, NSW Master Licence No. 000105649, QLD Security Firm Licence No. 4412482, WA Security Licence No. 79272, SA Security Licence No. ISL 304966.

ACT customers: ACT security services are currently unavailable. Existing ACT customers requiring support should contact us on 132 553. We are unable to provide quotations, surveys, installations or new security services in the ACT at this time. If you would like to be contacted when ACT services resume, we can record your details and contact you once services become available again.