Comprehensive Plus Car Insurance
Premium cover with all the protection of Comprehensive, plus more
What is Comprehensive Plus?
It’s our highest level of cover, with all the protection of Comprehensive Car Insurance, plus extras to enhance your cover.
Like Comprehensive Car Insurance, we cover your car for incidents like storms, theft and accident damage.
But Comprehensive Plus gives you extras like:
- A hire car if your car can’t be driven after any incident we cover, even if you cause an accident
- No excess to pay for glass damage repairs
- Taxi fares (up to $250) to get you home if your car can’t be driven after an accident we cover.
For you and everyone who drives your car
We cover your car in an accident, plus other cars and property if it’s your fault.
Theft & vandalism
We cover your car if it’s stolen, vandalised, or damaged by someone trying to steal it.
Fire, storm & flood
We cover your car if it’s damaged by severe weather1.
Hire car after any incident we cover
We can arrange a hire car if your car’s stolen, if it can’t be driven after an accident that’s not your fault, or after any incident we cover2.
No excess for glass damage
There’s no excess when you claim for glass damage only (like to your windscreen or windows).
We pay for towing to a repairer or safe place if your car can’t be driven after an event we cover (like an accident).
New replacement car
If your new car’s written off in its first two years, we try to replace it with a similar new car3.
We pay for repairs you need to make after an event we cover so your car’s secure and safe to drive (up to $800).
We cover personal items4 in your car if they’re stolen or damaged in an accident (up to $1,000).
We cover the cost of a taxi to get you home if your car can’t be driven after an accident we cover (up to $250).
We cover baby capsules and baby seats if they’re lost or damaged in an incident we cover (up to $500).
Tools of trade
We cover your work tools if someone breaks into your car or locked toolbox5 (up to $1,500).
We cover you if you occasionally drive your car for a ridesharing service like Uber6.
Your extras are included
Extras and mods like spoilers, alloy wheels and tow bars are automatically covered at no extra cost.
Add these when you get a quote
There are some things we don’t cover
For full details including limits, conditions and exclusions, read these policy documents
Looking for a Green Slip to register your car?
Have a question? We can help
What’s the difference between agreed value and market value?
You can cover your car for agreed value or market value when you get your insurance.
Agreed value means you choose the amount to insure your car for (from a range we give you).
Market value means we’ll work out how much your car’s worth at the time you make a claim. To do that, we use things like local market prices, your car’s age, its condition, and any modifications or extras.
If a learner driver uses my car, do I need to list them on my policy?
You don’t need to list them on your policy unless they’re the registered owner of the car. We cover anyone who drives your car, even if they’re not listed.
Who repairs my car if it’s damaged?
If your car’s damaged and we decide it can be repaired, you can have it fixed by a Partner Repairer.
There are more than 400 Partner Repairers across Australia and we’ll help find one that's convenient for you. We’ll manage the repair process with them so you don’t have to worry.
If you've added the Any repairer option, when your car’s damaged and we decide it can be repaired, you can choose any licensed repairer to fix it (including a Partner Repairer). If you choose someone other than a Partner Repairer, you might need to manage the repair process yourself.
Do I get a hire car?
With Comprehensive Plus Insurance, we pay for a hire car if your car can’t be driven after any covered event.
If you’re in an accident caused by another driver, you need to be able to give us their name and address and we need to agree it’s their fault. We’ll pay up to $100 a day for a hire car until your car’s repaired or we pay your claim as a ‘total loss’.
If your car’s stolen, we’ll pay up to $100 a day for a hire car. We’ll pay until your car’s found and repaired, or until we pay your claim as a ‘total loss’ (whichever’s first).
If your car can’t be driven after any other event we cover, we’ll pay up to $100 a day for a hire car, until your vehicle’s repaired, or until we pay your claim as a ‘total loss’ (whichever’s first).
Things you should know
We may not cover you for some severe weather events during an embargo period (which is usually when we know a severe weather event is about to occur). We’ll tell you if there’s an embargo when you purchase your policy.
We’ll pay for a hire car after an accident if we agree it was the other driver’s fault and you have their name, address and rego number.
To get a new replacement car, your car must weigh under 2.5 tonnes and it must have been a new or demonstrator vehicle when you bought it.
We don’t cover some personal items like cash, mobile phones or accessories fitted to your vehicle.
Your tools are covered if you’ve told us you’re using your car for your business, you’re registered for GST and you’re entitled to claim an input tax credit.
You’re covered if you’ve told us you’re using your own personal car for ridesharing and pay any extra premium. Only owners listed on the policy are covered when using the car for ridesharing.
You can add No Claim Bonus protection if we offer you a 60% No Claim Bonus. We calculate your No Claim Bonus based on your claims history and how long you’ve been driving (including any other policyholders).
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