Can I renew policies held by someone who's recently passed away?

Due to the registration process, your personal information is very secure. Only a registered user who has been identified can access information about their own policies.

To protect the security of customer information, all data entered into the web chat session is encrypted. You should however never disclose credit card details in a chat session. If we require these details we'll ask you to call us on 132 132.

You can claim for:

• Medical expenses
• Funeral costs
• Loss of financial support from the relative who died
• Loss of services, such as the care of a parent for a child
• Loss of earnings from your relative, from their injury until their death

You may still be able to claim even if the relative who passed away was partly at fault in the accident.

We understand if this is a difficult time for your family and we're here to help. Please call us on 1800 032 220 and we'll guide you through the process.