My relative passed away due to their injuries, what do I do?

If you're injured in a motor vehicle accident caused by a vehicle with an NRMA NSW CTP Green Slip, we can help you with your recovery and return to work. You may be eligible to claim for:

• A percentage of any income you've lost (if time off work is required to recover)
• Reasonable treatment and rehabilitation expenses
• Commercial attendant care (for help needed around the home)
• Compensation if a relative passes away
• Funeral expenses

If you experience an accident or illness that prevents you from earning an income, our Personal Accident and Illness cover can provide you with a weekly benefit to offset this loss of income.

We also provide an option for compensation (lump sum benefits) if certain specified permanent injuries occur, for example if you permanently lose your hearing or sight.

Anyone injured in a motor vehicle accident can make a claim, including:

• The driver and passengers in another vehicle
• Motorcyclists
• Cyclists, pedestrians and other road users
• The driver that caused the accident.

If an NRMA CTP insured vehicle caused the accident, the person injured will need to make a claim themselves. If they need assistance, someone else can help by filling in the appropriate forms to start their claim. When the claim is submitted, we'll need to speak to the injured person directly.

Drivers who caused an accident while driving an NRMA CTP insured vehicle may also be able to claim a lump sum for certain serious injuries.

You cannot make a claim if you:

• Have been charged with or convicted of a serious driving offence in connection with the accident, or
• Were the at-fault driver of an uninsured vehicle and you knew the vehicle was uninsured.

For more information, or to start a claim, visit our CTP claims page.

A rental property is any enclosed building at your premises that has walls, a roof and can be locked up.

Your rental property also includes home improvements such as garages, carports, in ground pools, or fixtures that are permanently attached to your home. For example, light fixtures, built in wardrobes and kitchen cupboards.

If your rental property is a flat or unit, it also includes lockable storage that's reserved for you inside the complex.

If the estate has been finalised and there's a new owner then they must take out a policy in their name.

If the estate hasn't been finalised the policy can be renewed.

Once the estate has been finalised you'll need to inform us.

To learn more, visit our deceased estate page.

You don't need to lodge a claim yourself. The injured person or a close relative needs to complete the Accident notification form or Personal injury form and submit it to us. For more information on our claims form, visit our CTP injury claims page

You need to provide these details to the injured person:

• Your registration number and vehicle make
• The state or territory where your vehicle is registered
• Vehicle make
• Your full name and phone number
• The vehicle owner's full name