We've been helping Australians for 100 years

How secure is web chat?

To protect the security of customer information, all data entered into the web chat session is encrypted. You should however never disclose credit card details in a chat session. If we require these details we'll ask you to call us on 132 132.

How helpful was this answer?

More FAQs

There are a few different ways to cancel your policy depending on which policy you have.

Car insurance

You can cancel your car insurance in the NRMA Insurance App. You can also cancel your car insurance by logging into your online account and then:

  • Finding your policy and select View Policy
  • Going to the Cancel Policy section and select Cancel Policy.

Green Slip

To cancel your Green Slip, see How do I cancel my NSW CTP Green Slip?.

Other policies

To cancel any other policy, contact us.

SGIO or SGIC customers

If you’re an SGIO or SGIC customer:

Don't have the app?

If you don’t have the app, you can:

See more

Business interruption insurance can help cover loss of income and some operational expenses if your business needs to close as a result of an insured event.

Having this kind of cover can help your business stay afloat while your ability to conduct normal operations has to stop.

The length of time your business is covered for will depend on your individual policy. When you take up a new policy, you’ll be able to decide how long you’d need to be covered for after an insured event.

See more

Turnover is used to get an understanding of the size of your business, and to make sure you are covered appropriately.

See more

Due to the registration process, your personal information is very secure. Only a registered user who has been identified can access information about their own policies.

See more

If the estate has been finalised and there's a new owner then they must take out a policy in their name.

If the estate hasn't been finalised the policy can be renewed.

Once the estate has been finalised you'll need to inform us.

To learn more, visit our deceased estate page.

See more